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Client Services Coordinator

2 months ago

Fresno, California, United States Turning Point of Central California Full time
{"title": "Client Services Provider", "description": "Job Summary

The Client Services Provider reports to the Program Director and is responsible for providing supervision and monitoring clients in Journey Home, a residential program for homeless adults.

Key Responsibilities
  1. Provide supervision and monitoring of the facility.
  2. Ensure that program guests' basic needs (food, hygiene, shelter) are met.
  3. Document guest activity and rounds, counts, and inspections on appropriate forms.
  4. Answer the telephone and door/gate.
  5. Conduct Intakes and provide crisis intervention and conflict resolution.
  6. Document areas of concern on incident reporting formats.
  7. Conduct recreational and life skills activities for guests.
  8. Perform filing and other general office duties.
  9. Perform routine janitorial duties as needed.
  10. Drive on company business as needed.
Requirements
  1. High school diploma/GED required.
  2. Two (2) years' experience in a related field preferred.
  3. Current certified training in emergency first aid procedures and CPR.
  4. Demonstrated proficiency in reading and writing.
  5. Legibly, accurately, and appropriately document communications, behaviors, and routine facility events as they occur.
  6. Visually observe the resident population.
  7. Perform perimeter and room checks.
  8. Basic computer skills in Microsoft Word, Excel, Outlook, and PowerPoint, Office 365, Teams, Zoom, and other communication/meeting platforms.
  9. Possess a valid driver's license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws.
  10. Ability to pass a criminal background check.
  11. Ability to pass a pre-employment drug screen and TB test.
Benefits
  • Pay Range: Class 100 ($20.63/Hour)
  • On-the-job training, including paid professional development and career development
  • Rewarding work environment with excellent opportunities for career growth
  • Meaningful relationships with coworkers and the individuals served
  • Family-oriented environment
  • Mileage reimbursement for travel

We are a diverse, inclusive, and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.

", "lang_code": "en-US"}