Guest Experience Ambassador

2 days ago


Kansas City, Missouri, United States Marriott International Inc Full time
Job Title: Guest Experience Expert

At Marriott International Inc, we're looking for a skilled Guest Experience Expert to join our team. As a key member of our hospitality team, you'll be responsible for delivering exceptional guest experiences that exceed our guests' expectations.

Key Responsibilities:
  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and share the highlights of the local area with guests.
  • Empower guests to have a memorable and unique experience by taking the initiative to deliver a wide range of services.
  • Maintain a safe work environment, follow company policies and procedures, and protect company assets.
  • Uphold quality standards and ensure your uniform, personal appearance, and communications are professional.
Requirements:
  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.
About Us:

Marriott International Inc is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service.

If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.



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