Guest Experience Ambassador

4 weeks ago


Kansas City, Missouri, United States Marriott Full time

Job Summary

As a Guest Experience Expert at Marriott, you will be responsible for delivering exceptional service to our guests. This role requires a high level of flexibility and adaptability, as you will be working in a fast-paced environment with varying shifts and responsibilities.

Key Responsibilities

  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and maintain accurate records to ensure seamless operations.
  • Share knowledge of the local area and provide recommendations to enhance the guest experience.
  • Collaborate with colleagues to achieve team goals and objectives.

Requirements
  • High school diploma or equivalent required.
  • No related work experience necessary.
  • Ability to work in a team environment and adapt to changing situations.
  • Excellent communication and problem-solving skills.

About Marriott

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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