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Customer Experience Ambassador

1 month ago

Kansas City, Missouri, United States Cedar Fair Full time
Job Title: Guest Services Associate

Overview:

We are seeking a highly motivated and customer-focused Guest Services Associate to join our team at Worlds of Fun. As a key member of our front-line staff, you will be responsible for providing exceptional guest service and ensuring a memorable experience for our visitors.

Key Responsibilities:

  • Provide friendly and professional assistance to guests, responding to their inquiries and resolving any issues in a timely and satisfactory manner.
  • Assist guests with disabilities or special needs, ensuring their experience is enjoyable and accessible.
  • Ensure guests are aware of park policies and procedures, providing accurate and timely information.
  • Assist with lost and found items, ensuring guests are reunited with their belongings.
  • Work collaboratively with other team members to ensure seamless guest interactions and a positive experience.

Perks and Benefits:

  • Paid training and FREE uniforms.
  • FREE admission to Worlds of Fun and other Cedar Fair properties.
  • FREE tickets for friends and family.
  • 25% discounts on Food and 25% discounts on Merchandise.
  • Employee-only RIDE nights, GAME nights, and FREE FOOD events.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Good judgment and a commitment to safety.
  • Ability to work and interact with people from diverse backgrounds.
  • Availability to work a variety of shifts, including weekdays, weekends, evenings, and holidays.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for growth and development.
  • A competitive compensation package.
  • A fun and rewarding work experience.