Restaurant Operations Manager

2 weeks ago


Savannah, Georgia, United States Chatham Bars Inn Full time
Restaurant Manager Job Description

We are seeking a highly skilled Restaurant Manager to oversee the operations of our restaurant at Chatham Bars Inn, a Forbes Travel Guide Five Star Hotel on Cape Cod, Massachusetts. The ideal candidate will have a minimum of 3 years of supervisory/management experience and 2 years of dining room management experience.

The successful candidate will be responsible for maintaining a high standard of quality with regard to guest and employee satisfaction, while meeting the objectives and standards set forth by the CBI Service Standards. Key responsibilities include:

  • Greeting guests and assigning tables
  • Overseeing the food & beverage staff
  • Handling guest complaints
  • Contributing to the achievement of F&B revenue goals
  • Striving to increase F&B guest count and total revenue, while maintaining quality of service
  • Reviewing staffing needs daily and weekly for efficient management of labor cost
  • Ensuring accountability for successful execution of all operating systems (requisitions, weekly and daily inventory) that impact the efficiency of the operation
  • Ensuring proper execution of all accounting functions (proper guest check procedures, comp and void procedures, and proper event check posting)
  • Weekly scheduling of all F&B outlets

Requirements for the position include:

  • Minimum of 3 years supervisory/management experience
  • Minimum of 2 years dining room management experience
  • Ability to work weekends and holidays
  • Superior customer service skills
  • Ability to multi-task
  • Strong attention to detail and organization
  • Basic computer skills required. Experience with Excel, Outlook, Micros, Open Table, and Delphi preferred
  • Clear and concise written and verbal communication skills
  • Enjoys a fast-paced work environment
  • Must be able to lift up to 40 lbs
  • Current TIPS Alcohol Certification or comparable alcohol service certification


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