Medical Office Coordinator
1 week ago
Sherman Kahan, M.D., P.A. is a medical practice dedicated to providing high-quality patient care.
We are seeking an experienced Receptionist to join our team in Frederick, MD.
Job SummaryThis is a full-time position responsible for providing exceptional patient service and administrative support to our healthcare professionals.
The ideal candidate will have excellent communication skills, be able to multitask, and work effectively in a fast-paced environment.
Key Responsibilities- Answer and direct phone calls, responding to patient inquiries and concerns
- Reschedule patient appointments as needed, ensuring timely and efficient scheduling
- Recall patients who have missed or cancelled their appointments, minimizing no-shows and promoting patient retention
- Verify patient demographics, collect insurance cards and ID, and obtain necessary paperwork
- Direct incoming faxes to the appropriate department, maintaining accurate and up-to-date records
- Collect copays and deductibles from patients prior to visits or testing, ensuring prompt payment processing
- Notify patients of required referrals and obtain them by the visit date, facilitating seamless care coordination
This role offers a competitive starting hourly rate of $16.00, depending on experience. Additionally, we provide a comprehensive benefits package, including:
- 401(k) with employer matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
To be successful in this role, you must have:
- 1 year of customer service experience
- 1 year of computer skills
This position requires reliable transportation and the ability to commute to our office in Frederick, MD.
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