Patient Navigator

1 day ago


Miami FL USA, United States University of Miami Full time
Job Title: Patient Navigator

We are seeking a highly skilled Patient Navigator to join our team at the University of Miami. As a Patient Navigator, you will play a critical role in facilitating patients' ability to obtain services by identifying barriers to care, coordinating the development of treatment plans, and monitoring the implementation and follow-up of services ordered by caregivers.

Key Responsibilities:
  • Identify and assess assigned patients to facilitate MyChart account activation and evaluate MWC assessment completion on a daily basis.
  • Provide individualized assistance to patients, families, and caregivers to help overcome health care system barriers and facilitate informed decisions in a culturally competent manner.
  • Communicate with designated family members or caregivers to assist patients in navigating the patient portal and locating MWC assessments.
  • Provide daily reports with documentation of patient communication, conversation, and instructions provided.
  • Work closely with the My Wellness Check and Cancer Survivorship Program Teams to support training and administrative efforts.
Requirements:
  • Three (3) years of relevant experience in a medical office or hospital setting.
  • Excellent patient experience and communication skills.
  • Ability to build patient rapport and provide compassionate care.
  • Basic oncology-specific knowledge and cultural sensitivity.
  • Compliance with all regulatory patient privacy guidelines (i.e. HIPAA).
What We Offer:

The University of Miami offers competitive salaries and a comprehensive benefits package, including medical, dental, tuition remission, and more. As an academic medical center, we are proud to serve South Florida, Latin America, and the Caribbean, and we're committed to providing outstanding patient care, teaching, and research.


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