Case Management Coordinator
1 week ago
Under the direction of the Case Manager or Discharge Planner, the Case Management Coordinator plays a vital role in the discharge planning process. This includes, but is not limited to, faxing inquiries, arranging ambulance transportation, making phone calls to skilled nursing facilities, home health agencies, durable medical equipment companies, infusion agencies, and family members. The coordinator also delivers the Important Message of Medicare to patients and documents appropriately in Meditech.
Key Responsibilities- Assist with clerical needs of discharge planning
- Fax inquiries and arrange transportation
- Make phone calls to healthcare facilities and agencies
- Deliver Important Message of Medicare to patients
- Document in Meditech
- Provide support to the department by checking voicemail, retrieving orders, and distributing to staff
- Fax CCS referrals and Interqual reviews
- Order supplies and schedule meetings
- High School diploma or equivalent preferred
- One year general office/clerical experience preferred
- Proficient in Microsoft Office
- Knowledge of medical terminology preferred
- Excellent customer service and organizational skills required
Emanate Health is a healthcare system dedicated to providing quality services in a safe and compassionate environment. Our mission is to help people keep well in body, mind, and spirit. We value respect, excellence, compassion, integrity, and stewardship in all that we do.
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