Contact Center Senior Manager
4 days ago
As a Managing Director, Global Service Delivery, you will play a key role in shaping our customer experience strategy and driving operational excellence across our contact centers.
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Senior Contact Center Cloud Specialist
2 weeks ago
Chicago, Illinois, United States SysMind Tech Full timeAt SysMind Tech, we are seeking a highly skilled Senior Contact Center Cloud Specialist to join our team. As a key member of our IT department, you will be responsible for managing inbound and outbound communication using the Five9 cloud contact center platform.Key responsibilities include:Hands-on experience with Contact Center and Five9 cloud contact...
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Enterprise Contact Center Solution Designer
2 weeks ago
Chicago, Illinois, United States PTR Global Full timeAbout the RolePTR Global is seeking an Enterprise Contact Center Solution Designer to join our team. As a senior-level professional with 10+ years of experience in designing and deploying contact center solutions, you will play a critical role in architecting scalable, secure, and reliable cloud-based contact center solutions. Your expertise will enable us...
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Cloud Contact Center Specialist
5 days ago
Chicago, Illinois, United States SysMind Tech Full timeSysMind Tech is hiring a Cloud Contact Center Specialist to work on our Five9 platform. The estimated salary for this position is $100,000 - $160,000 per year.Company OverviewSysMind Tech is a leading technology company providing innovative solutions to businesses worldwide. Our team is passionate about delivering exceptional customer experiences.Job...
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Technical Cloud Contact Center Specialist
1 month ago
Chicago, Illinois, United States SysMind Tech Full timeAt SysMind Tech, we are seeking a highly skilled Technical Cloud Contact Center Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional technical support and expertise in cloud contact center solutions. We offer a competitive salary range of $120,000 - $180,000 per annum.About the RoleWe are looking...
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Cloud Contact Center Lead
1 week ago
Chicago, Illinois, United States Specialty Company Full timeJob Overview: As a Cloud Contact Center Lead, you will be responsible for designing and implementing advanced customer service solutions using Salesforce Service Cloud and Genesys Contact Center technologies.Compensation: $130,000 - $190,000 per yearMain Responsibilities:Design and Implement Solutions: Design and implement seamless integrations between...
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Cloud Contact Center Solutions Architect
2 weeks ago
Chicago, Illinois, United States PTR Global Full timeCompany OverviewPTR Global is a leading provider of innovative customer service solutions, seeking an experienced Cloud Contact Center Solutions Architect to join our dynamic team. Our company is committed to delivering cutting-edge solutions that meet the evolving needs of our clients.Estimated Salary: $120,000 - $180,000 per year.Job DescriptionWe are...
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Cloud Contact Center Technology Expert
2 weeks ago
Chicago, Illinois, United States SysMind Tech Full timeSysMind Tech is an innovative technology company looking for a Cloud Contact Center Technology Expert to lead our Five9 platform implementation. The ideal candidate will have hands-on experience with Contact Center and Five9 cloud contact center platforms.Main duties include:Managing IVR flows and Five9 platform operationsTroubleshooting complex issues...
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Technical Lead for Contact Center Solutions
2 weeks ago
Chicago, Illinois, United States The Hartford Full timeThe Hartford is a leader in insurance and financial services, dedicated to helping individuals and businesses achieve their goals. As a Cloud Engineer, you will play a critical role in shaping our contact center solutions using Amazon Connect.You will design, implement, and optimize cloud-based contact center solutions, working closely with cross-functional...
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Chicago, Illinois, United States NTT DATA Full timeJob SummaryWe are seeking an experienced Customer Service Director to lead our Contact Center operations in Chicago, Illinois. This role will oversee the management of customer interactions, ensuring high levels of satisfaction and compliance with client needs.
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System Architect
5 days ago
Chicago, Illinois, United States Rush Full timeJob DescriptionLeverage your expertise in system architecture to design and implement scalable contact center solutions using Genesys.Lead and monitor mid-size to large-scale projects within multiple functional departments.Collaborate with end-users to achieve application integration and meet clinical requirements.ResponsibilitiesDesign, develop, and...
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AWS Cloud Architect
2 weeks ago
Chicago, Illinois, United States The Hartford Full timeAs an AWS Cloud Architect for Contact Centers, you will play a key role in designing and implementing scalable, secure, and efficient contact center solutions using Amazon Connect. This includes integrating Amazon Connect with other AWS services such as Amazon Lex, AWS Lambda, Amazon S3, and Amazon Kinesis. You will also provide technical guidance and...
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Chicago, Illinois, United States ChenMed Full timeChenMed, a leading provider of value-based care to seniors, is seeking a highly skilled Clinical Operations Manager to oversee the daily operations of our medical centers.About ChenMedWe're shaping the future of healthcare by providing patient-centered, preventive care. Our unique approach focuses on improving health outcomes for seniors, and we prioritize...
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Senior Customer Service Manager
4 weeks ago
Chicago, Illinois, United States The Chicago Lighthouse Full timeWe are seeking an experienced Senior Customer Service Manager to oversee our contact center operations.About the RoleThis role is responsible for direct oversight of a team of contact center agents in a world-class, high-performance environment that focuses on customer satisfaction and retention. The successful candidate will provide ongoing monitoring of...
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Senior Clinical Counselor
2 weeks ago
Chicago, Illinois, United States Anixter Center Full timeAbout the RoleThis senior-level position plays a crucial part in overseeing our mental health programs, ensuring they are effective, innovative, and aligned with best practices. As a Senior Clinical Counselor-Manager, you will:Supervise and assist staff and interns in clinical matters and responsibilitiesOversee the Juvenile Justice program, including case...
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Executive Operations Manager
7 days ago
Chicago, Illinois, United States Senior Lifestyle Corporate Office Full timeAbout the RoleSenior Lifestyle Corporate Office seeks an exceptional Executive Operations Manager to join our team. As a key member of our operations team, you will be responsible for assisting with day-to-day operational oversight in assigned communities.Key Responsibilities:Serve as Onsite Executive: In communities with an Executive Director vacancy, act...
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Senior Facilities Manager
1 week ago
Chicago, Illinois, United States Beacon Hill Full timeJob Title: Senior Facilities ManagerAt Beacon Hill, we are seeking a skilled Senior Facilities Manager to oversee facility operations and ensure a safe, efficient, and functional environment.Responsibilities:Oversee service contracts and facility-related projects, ensuring timely completion within budget.Act as the primary contact for all facility issues and...
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Senior Compensation Administrator
7 days ago
Chicago, Illinois, United States 16 On Center HQ Full timeAt 16 On Center HQ, we are seeking a highly skilled Senior Compensation Administrator to join our team. This role is responsible for executing payroll-related tasks with precision and accuracy.Job SummaryThe Senior Compensation Administrator will oversee payroll processing, which constitutes the majority of this role. Additionally, you will manage benefits...
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Senior Healthcare Provider
4 days ago
Chicago, Illinois, United States Senior Lifestyle Full timeSenior Nurse Position:We are seeking a dedicated and compassionate Licensed Practical Nurse (LPN) to join our team at a Senior Lifestyle Corporation community. In this vital role, you will be responsible for delivering exceptional nursing care to residents, collaborating with healthcare professionals, and contributing to a positive and supportive work...
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Chicago, Illinois, United States Anixter Center Full timeJob OverviewAnixter Center seeks a highly skilled Senior Operations Manager to oversee the daily operations of our Integrated Developmental Disabilities (I/DD) residential services. This individual will be responsible for ensuring seamless service delivery, staff development, and regulatory compliance.Responsibilities:Schedule Management: Develop and...
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Senior Marketing Manager
2 weeks ago
Chicago, Illinois, United States SOCIALDEVIANT Full timeAbout the RoleWe are seeking a Senior Marketing and Advertising professional to fill the Associate Director, Business & Account position at SOCIALDEVIANT. This role plays a critical part in scaling our team as we enjoy fast growth.This role acts as the main contact with clients and strives to ensure all deliverables meet expectations. Key responsibilities...