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Front Desk Coordinator

2 months ago


Chicago, Illinois, United States Ankin Law Full time

We are seeking a highly skilled and detail-oriented Receptionist to join our team at Ankin Law, a progressive plaintiff's injury law firm. If you have a passion for helping others and providing exceptional client service, we want to hear from you

About the Role:

We are looking for a professional who can provide top-notch support to our clients and staff. As a Receptionist, you will be the first point of contact for our clients, and your excellent communication skills will be essential in providing a positive experience.

Key Responsibilities:

  • Provide exceptional client service, responding to phone calls, emails, and in-person inquiries in a timely and professional manner.
  • Manage front desk operations, including greeting clients, handling paperwork, and maintaining a clean and organized workspace.
  • Assist with administrative tasks, such as data entry, filing, and preparing documents.
  • Develop and maintain relationships with clients, colleagues, and external partners.
  • Stay up-to-date on firm policies, procedures, and industry developments.

Requirements:

  • At least two years of experience in a high-volume customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • High attention to detail and organizational skills.
  • Bilingual in English and Spanish or Polish.

What We Offer:

We offer a competitive salary, a comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity