IT Help Desk Professional
4 weeks ago
We are Talkdesk 2, a leader in the customer experience industry. Our innovative software solution helps businesses deliver exceptional customer experiences. As a Technical Support Specialist, you will play a critical role in delivering exceptional customer support. You will be part of a dynamic team that values quality over quantity and has achievable goals and metrics. This is a full-time position with competitive pay, health insurance, and other benefits. You will work from home and have all the equipment you need to succeed.
About Our TeamWe believe in inclusivity, diversity, and genuine acceptance. Our company culture is built on empathy and acceptance. We empower a new kind of customer hero through our innovative software solution. We are passionate about delivering exceptional customer experiences and are seeking a skilled Technical Support Specialist to join our team.
Responsibilities- Answer technical support tickets via email, chat, screen shares, and phone
- Communicate with customers in a professional and empathetic manner
- Provide timely and accurate customer feedback
- Manage multiple tickets and tasks at one time
- Collaborate with our engineering and product teams to solve complex issues
- Fluent in English: reading, writing, speaking
- Excellent written and verbal communication skills
- Previous experience in a client-facing technical role for a CCaaS business
- Must have a dedicated quiet workspace with high-speed internet
We offer a competitive salary of $62,000 per year, plus benefits including health insurance, paid time off, and opportunities for growth and development. As a Technical Support Specialist, you will also have access to ongoing training and development programs to help you succeed in your role.
-
Front Desk Professional
2 weeks ago
Palo Alto, California, United States Workato Full timeAbout WorkatoAt Workato, we transform technology complexity into business opportunity. Our AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. With 400,000 global customers, we empower organizations of every size to unlock new value and lead in today's fast-changing world.Job DescriptionWe are looking...
-
Front Desk Support Professional
2 weeks ago
Palo Alto, California, United States SoulCycle Full timeJob DescriptionThe Front Desk Support Professional at SoulCycle in Palo Alto is responsible for providing exceptional customer service, maintaining a clean and organized studio environment, and assisting with training and development initiatives.ResponsibilitiesCustomer Service: Deliver high-quality customer service, responding to client inquiries and...
-
Front Desk Coordinator
2 weeks ago
Palo Alto, California, United States ALTA MESA IMPROVEMENT CO Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at ALTA MESA IMPROVEMENT CO. In this role, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting the overall operation of our office.About the RoleThis is a part-time position, working 36 to 40...
-
Front Desk Representative
2 weeks ago
Palo Alto, California, United States The Millennium Group Full timeJob Overview: The Millennium Group is an award-winning business process outsourcing firm seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Representative. In this role, you will be responsible for maintaining a pleasant and clean appearance in the lobby, providing visitors with professional assistance, and ensuring all...
-
Front Desk Operations Manager
2 weeks ago
Palo Alto, California, United States Sollis Health Full timeFront Desk Operations ManagerSollis Health is hiring a highly organized and detail-oriented Front Desk Operations Manager to oversee the front desk operations and ensure seamless communication with patients and staff. As a critical member of our team, you will play a vital role in maintaining the highest standards of customer service and operational...
-
Front Desk Assistant
2 weeks ago
Palo Alto, California, United States ALTA MESA IMPROVEMENT CO Full timeCompany OverviewAt ALTA MESA IMPROVEMENT CO, we are looking for a highly skilled and experienced Front Desk Assistant to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling day-to-day administrative tasks, and maintaining a positive working environment.Salary and BenefitsWe offer a competitive salary of...
-
Front Desk Coordinator
2 weeks ago
Palo Alto, California, United States ALTA MESA IMPROVEMENT CO Full timeJob SummaryALTA MESA IMPROVEMENT CO is seeking a Front Desk Coordinator to provide exceptional front-line support to our customers and colleagues. This role requires a friendly, outgoing personality, excellent communication skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesWelcome guests, answer phones, and respond to...
-
Palo Alto Front Desk Agent
4 weeks ago
Palo Alto, California, United States Schulte Full timeAbout the Role: We are seeking a talented and motivated Collegiate Hotel Representative to join our team at Collegiate Hotel Group in Palo Alto. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring seamless operations, and upholding the highest standards of hospitality.Key Responsibilities:Greets...
-
Office Reception Support Professional
2 weeks ago
Palo Alto, California, United States ALTA MESA IMPROVEMENT CO Full timeAbout the PositionWe are seeking a skilled and experienced Office Reception Support Professional to join our team at ALTA MESA IMPROVEMENT CO. In this role, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting the overall operation of our office.About UsALTA MESA IMPROVEMENT CO is a leading...
-
Senior Data Orchestration Professional
3 weeks ago
Palo Alto, California, United States Georgia IT Inc Full timeData Orchestration Expert Job DescriptionAt Georgia IT Inc, we are looking for an experienced Data Orchestration Expert to join our team in Palo Alto, CA. This long-term position offers a competitive $150,000 - $200,000 per year salary for individuals with expertise in data orchestration and workflow management.Job Summary:We are seeking a skilled Data...
-
Customer Service Ambassador
2 weeks ago
Palo Alto, California, United States Schulte Full timeWe are looking for a Customer Service Ambassador to join our team at Graduate by Hilton Palo Alto.About the RoleThe ideal candidate will have prior customer service experience and basic computer skills. They will be responsible for greeting guests, preparing welcome amenities, and maintaining a clean front desk area.Key ResponsibilitiesGreet guests in a...
-
Business Systems Implementation Specialist
3 weeks ago
Palo Alto, California, United States Stanford Health Care Full timeJob Description: We are seeking a highly skilled and experienced Business Senior Systems Analyst I to join our team at Stanford Health Care. This is a critical role that will provide support for the core functions of our business and financial applications, ensuring cost-effective, high-quality, efficient, and safe patient care.Key Responsibilities:Provide...
-
Office Receptionist
2 weeks ago
Palo Alto, California, United States ALTA MESA IMPROVEMENT CO Full timeJob Title: Front Desk CoordinatorWe are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Coordinator. In this role, you will be responsible for providing exceptional customer service, managing front desk operations, and performing various administrative tasks.About the RoleThis is a full-time position working 36 to...
-
Collegiate Hotel Representative
2 weeks ago
Palo Alto, California, United States Schulte Full timeJob Overview: We are looking for a highly skilled and enthusiastic Palo Alto Front Desk Agent to join our team at Collegiate Hotel Group. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences, ensuring seamless operations, and upholding the highest standards of hospitality.Responsibilities:Provide warm...
-
Hotel Guest Service Associate
2 weeks ago
Palo Alto, California, United States Schulte Full timeJob Title: Hotel Guest Service AssociateWe are seeking a motivated and detail-oriented Hotel Guest Service Associate to join our team at Collegiate Hotel Group in Palo Alto. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a clean and...
-
Administrative Office Assistant
3 weeks ago
Palo Alto, California, United States ALTA MESA IMPROVEMENT CO Full timeAbout the JobWe are looking for a highly skilled and experienced Administrative Office Assistant to join our team at ALTA MESA IMPROVEMENT CO. In this role, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting the overall operation of our office.About UsALTA MESA IMPROVEMENT CO is a leading...
-
Cloud Data Architect
3 weeks ago
Palo Alto, California, United States Georgia IT Inc Full timeCloud Data Architecture PositionGeorgia IT Inc is seeking a highly skilled Cloud Data Architect to join our team in Palo Alto, CA. This long-term role offers a competitive $160,000 - $220,000 per year salary for individuals with experience in cloud data architecture and workflow management.Job Responsibilities:Design and implement data workflows using...
-
Senior Biomedical Research Scientist
4 weeks ago
Palo Alto, California, United States Guardant Health Full timeAbout Guardant HealthGuardant Health is a leading precision oncology company committed to revolutionizing cancer care through innovative technologies and advanced analytics. Our mission is to help conquer cancer globally by harnessing the power of our proprietary tests, vast data sets, and cutting-edge research. Salary and BenefitsThe estimated base salary...
-
Data Orchestration Specialist
3 weeks ago
Palo Alto, California, United States Georgia IT Inc Full timeWe are seeking an exceptional Data Architect to join our team at Georgia IT Inc. As a key member of our data engineering group, you will be responsible for designing and implementing scalable data pipelines, ensuring seamless data integration, and providing data-driven insights to inform business decisions.Your key responsibilities will include:Data...
-
Senior Data Engineering Lead
3 weeks ago
Palo Alto, California, United States Georgia IT Inc Full timeGeorgia IT Inc is seeking a highly skilled Data Architect to lead the development of our data engineering capabilities. With a focus on cloud native technologies, this role will be responsible for designing and implementing scalable data pipelines, ensuring seamless data integration, and providing data-driven insights to inform business decisions.As a key...