Medical Assistant

4 weeks ago


Cedar Vale, Kansas, United States William Newton Memorial Hospital Full time
Job Summary

As a Medical Assistant at William Newton Memorial Hospital, you will play a vital role in providing exceptional patient care in our office setting. You will be responsible for delivering high-quality care that meets the psychosocial, physical, and general aspects of care, while ensuring effective communication with patients and their families. Under the supervision of a Registered Nurse and/or physician, you will maintain regulatory requirements, nursing and office policies, procedures, and standards.

Key Responsibilities
  • Provide direct patient care, evaluating outcomes and consulting with other healthcare team members as needed.
  • Assist medical staff with routine examinations and patient treatments, including pediatric, adolescent, and geriatric patients.
  • Notify licensed personnel when patients complain of pain.
  • Perform patient care responsibilities considering the standard of care for patients of all ages.
  • Ensure patient safety and reduce the likelihood of medical/healthcare errors.
  • Demonstrate knowledge of growth and development principles over the lifespan and provide age-appropriate care.
  • Implement medical and surgical asepsis during treatments and special procedures.
  • Position and prep patients for office procedures.
  • Communicate effectively with coworkers, practitioners, and the Office Manager.
  • Assist practitioners with procedures and perform services requiring technical and manual skills.
  • Treat patients and their families with respect and dignity, addressing their psychosocial, cultural, ethnic, and religious/spiritual needs.
  • Interact professionally with patients and families, involving them in patient education.
  • Maintain infection control standards for exam/procedure rooms, clean and disinfect, and change linen as needed.
  • Maintain office instruments, sterilization techniques, and biological indicators.
  • Maintain established office policies and procedures, objectives, performance improvement program, safety, environmental, and infection control standards.
  • Collect and prepare blood/fluid samples for laboratory testing.
  • Maintain monthly laboratory QC and log for all in-house testing.
  • Complete lab requisitions and provide accurate information for billing.
  • Answer telephone calls professionally, direct calls appropriately, refer patient problems to practitioners, and schedule appointments.
  • Manage clinic inventory, ensuring an adequate stock of supplies.
  • Assist in cost containment through appropriate ordering and conserving of supplies and equipment.
  • Maintain a good working relationship with all staff members.
  • Operate equipment safely and correctly, performing preventative maintenance.
  • Demonstrate flexibility, organization, and the ability to function under stressful situations.
  • Respond appropriately in emergency or physically distressful situations.
  • Perform other duties as assigned within the medical assistant's scope of practice.
Requirements
  • Adhere to dress code standards, appearance is neat and clean.
  • Complete annual educational requirements.
  • Maintain regulatory requirements, including state, federal, and CMS regulations.
  • Maintain patient confidentiality at all times.
  • Report to work on time and as scheduled, complete work within designated time.
  • Wear identification while on duty, use computerized time system correctly.
  • Attend annual review and in-services as scheduled.
  • Complete in-services and return in a timely fashion.
  • Attend staff meetings and read staff meeting minutes.
  • Represent the organization in a positive and professional manner in the community.
  • Participate in the department's quality improvement CQI activities, attend committee and management meetings as appropriate.
  • Comply with all organizational policies regarding ethical business practices.
  • Communicate the mission, vision, core values, ethics, and goals of the hospital.
  • Work at maintaining a good rapport and a cooperative working relationship with practitioners, departments, and staff.
  • Ensure compliance with policies and procedures regarding department operations, fire safety, and infection control.
  • Current CPR certification.

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