Healthcare Support Specialist

2 weeks ago


Bartlett, Tennessee, United States USA Clinics Group Full time
Job Overview

As a Healthcare Support Specialist, you will play a vital role in ensuring a seamless experience for patients while supporting the medical team in various clinical tasks. Your responsibilities will include facilitating patient interactions, managing office workflows, and assisting physicians during medical procedures.

Key Responsibilities

  • Welcome patients and guide them to examination areas; assist with form completion as needed.
  • Familiarize yourself with clinic technology and adhere to company protocols.
  • Handle multi-line phone systems and communicate effectively in multiple languages.
  • Coordinate patient appointments and address scheduling needs, including transportation arrangements.
  • Verify patient insurance eligibility through direct communication with insurance providers.
  • Perform administrative tasks such as copying, filing, and faxing.
  • Maintain cleanliness and readiness of procedure rooms at all times.
  • Assist healthcare providers during specific medical procedures following established guidelines.
  • Prepare patients for procedures and ensure proper post-procedure care.
  • Prepare intravenous solutions as required.
  • Apply knowledge of sterile techniques and adhere to safety regulations.
  • Support the training of new staff and assist with ultrasound procedures as necessary.
  • Perform additional duties as assigned.

Qualifications

  • High School diploma or GED, Required
  • 1-2 years of relevant experience or training; or a combination of education and experience, Required
  • Basic Life Support (BLS) certification, Preferred
  • Medical Assistant Certification, Preferred
  • Fluency in Spanish Required

Physical Requirements

This role requires the ability to meet specific physical demands, including standing and walking for extended periods, using hands for various tasks, and occasionally lifting up to 20 pounds. Reasonable accommodations may be made for individuals with disabilities.

Work Environment

Working in a clinical setting may involve exposure to communicable diseases and hazardous materials. Reasonable accommodations will be provided to enable individuals with disabilities to perform essential job functions.

Benefits

  • Health Insurance
  • Dental Coverage
  • Vision Insurance
  • 401k Plan with Matching Contributions


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