Hotel Front Desk Agent
4 weeks ago
We're seeking a highly skilled and professional Hotel Front Desk Receptionist to deliver exceptional guest experiences at our hotel. As a key member of our team, you'll be responsible for welcoming guests, managing their information, and providing top-notch customer service.
Key Responsibilities- Collaborate with housekeeping staff to ensure rooms are ready for new guests
- Field customer complaints and resolve issues in a timely and professional manner
- Greet, check-in, and check-out guests, distribute keys and room assignments, and record credit card information
- Manage room bookings, answer inquiries about available rooms, amenities, room rates, and rewards programs
- Perform general bookkeeping tasks to ensure accurate and up-to-date guest account information
- Proven experience in customer-facing roles, with a strong ability to handle stressful situations
- Working knowledge of Microsoft Office and reservation management systems
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
- High school diploma or equivalent required
- Excellent interpersonal, time management, and organizational skills, with a strong focus on customer service
At Endeavor Hospitality Group, we're passionate about delivering memorable experiences for our guests. We value engagement, innovation, and a commitment to excellence in everything we do. Our unique approach to destination-centric hospitality ensures every property creates a lasting connection with its community. We're looking for talented individuals who share our vision and are eager to join our team.
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Front Desk Agent
4 weeks ago
New York, New York, United States Golden Nugget Hotels & Casinos Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Golden Nugget Hotels & Casinos. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesVerify reservation information and register...
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Front Desk Representative
4 weeks ago
New York, New York, United States 3232 Hotel LLC Full timeJob Opportunity Hotel Front Desk Agent 3232 Hotel LLC is seeking a highly motivated and reliable Front Desk Agent to join our team in a full-time position. The ideal candidate will have a great personality, be highly motivated, and be extremely reliable in a self-managing role. Opportunities for overtime are often available.Key Responsibilities Provide...
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Hotel Front Desk Representative
4 weeks ago
New York, New York, United States Holiday Inn Express York Full timeJob SummaryWe are seeking a skilled Hotel Front Desk Agent to provide exceptional customer service and manage the front desk operations at our Holiday Inn Express York location. As a key member of our team, you will be responsible for ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Process guest check-ins and check-outs, ensuring...
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Hotel Front Desk Representative
3 weeks ago
New York, New York, United States ENDEAVOR HOSPITALITY GROUP LLC Full timeWe are seeking a highly skilled and professional front desk agent to provide exceptional service to our hotel guests.The ideal candidate will have excellent communication skills, a strong work ethic, and a commitment to guest satisfaction.Key Responsibilities:Manage room bookings, handle guest inquiries, and provide information about hotel amenities and...
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Midnight Front Desk Representative
3 weeks ago
New York, New York, United States 3232 Hotel LLC Full timeJob Title: Overnight Front Desk AgentJob Summary: We are seeking a highly motivated and reliable Overnight Front Desk Agent to join our team at 3232 Hotel LLC. The ideal candidate will have a great personality, be highly motivated, and be extremely reliable in a self-managing role.Key Responsibilities:Provide exceptional guest service and ensure guest...
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Front Desk Representative
4 weeks ago
New York, New York, United States 3232 Hotel LLC Full timeJob Summary3232 Hotel LLC is seeking a highly motivated and reliable Front Desk Agent to join our team in a full-time position. The ideal candidate will have a great personality, be highly motivated, and be extremely reliable in a self-managing role.Key ResponsibilitiesProvide exceptional guest service by checking in guests, monitoring property access, and...
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Hotel Front Desk Representative
4 weeks ago
New York, New York, United States ENDEAVOR HOSPITALITY GROUP LLC Full timeHotel Front Desk Receptionist Job DescriptionWe're seeking a professional and welcoming hotel front desk receptionist to provide exceptional service to our guests.As a key member of our team, you'll be responsible for managing guest information, distributing keys and room assignments, and answering inquiries to ensure a memorable stay.The ideal candidate...
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New York, New York, United States The Greenwich Hotel Full timeJob OverviewThe Greenwich Hotel is seeking a highly skilled Front Desk Agent to provide exceptional guest service and support to our discerning clientele.Key ResponsibilitiesGuest Relations: Develop and maintain strong relationships with guests, ensuring their stay is memorable and enjoyable.Communication: Effectively communicate with guests, colleagues, and...
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Front Desk Hospitality Agent
4 weeks ago
New York, New York, United States Crescent Hotels & Resorts Full timeWe are seeking a highly skilled and friendly individual to fill the position of Front Desk Agent at Crescent Hotels & Resorts.As a Front Desk Agent, you will be responsible for greeting and registering guests, handling check-ins and check-outs, and providing exceptional customer service to ensure a memorable stay for our guests.Key responsibilities...
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Hotel Front Desk Agent
3 weeks ago
New Brunswick, New Jersey, United States Wingate, Brunswick Full timeJob SummaryWe are seeking a highly skilled and enthusiastic hotel front desk agent to join our guest services team at Wingate, Brunswick. As a key member of our team, you will be responsible for providing exceptional customer service, managing guest accounts, and ensuring a seamless experience for our guests.Key ResponsibilitiesConnect with the housekeeping...
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Front Desk Representative
4 weeks ago
New York, New York, United States Crescent Services Full timeFront Desk AgentWe are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Agent at the 33 Seaport hotel in NYC.As a Front Desk Agent, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests. Your primary duties will include greeting and registering guests,...
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Front Desk Agent Substitute
4 weeks ago
New York, New York, United States MCR Hotels Full timeJob SummaryThe Front Desk Agent Substitute is responsible for providing exceptional guest experiences while managing the hotel's customer-facing administrative processes.Key Responsibilities Provide attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. Maintain proper operation of the telephone switchboard and...
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Front Desk Agent
3 weeks ago
New York, New York, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:Registering guests and handling check-ins and check-outsProviding information about hotel services, facilities, and hours of...
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Hotel Front Desk Associate
1 month ago
New York, New York, United States Stonebridge Companies Full timeJob Summary:The Guest Service Agent is responsible for providing exceptional customer service to guests throughout their stay. This includes checking guests in and out of the hotel, operating the front desk, and resolving any guest complaints or issues. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment,...
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Front Desk Representative
4 weeks ago
New York, New York, United States Resorts Atlantic City Full timeJob Title: Front Desk AgentAt Resorts Atlantic City, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team.Responsibilities:Act as a liaison between hotel guests and management, providing exceptional service and ensuring a seamless guest experience.Provide accurate and up-to-date information and direction concerning the hotel...
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Front Desk Supervisor
4 weeks ago
New York, New York, United States Mohawk Casino Full timeJob Title: Front Desk SupervisorThis role requires an individual who can provide exceptional customer service and professionalism, with the ability to assist managers and front desk agents with guest relations.The Front Desk Supervisor is responsible for overseeing accounts to achieve guest satisfaction and ensuring all revenue goals are met or...
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Front Desk Representative
4 weeks ago
New York, New York, United States Golden Nugget Hotels & Casinos Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Golden Nugget hotel and casino. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling reservations, and ensuring a seamless experience for all visitors.Key ResponsibilitiesVerify guest information,...
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Front Desk Representative
4 weeks ago
New Hyde Park, New York, United States Shaner Hotel Group Full timeJob Summary We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Inn at Bellefield. As a Front Desk Agent, you will be responsible for providing exceptional guest services, including check-in and check-out, handling guest complaints, and ensuring guest satisfaction. Responsibilities: Provide superior guest services,...
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Front Desk Supervisor
3 weeks ago
New York, New York, United States The Greenwich Hotel Full timeJob DescriptionAt The Greenwich Hotel, we are seeking a skilled Front Desk Supervisor to join our dynamic Front Desk Concierge team. This individual must be a proven leader with the ability to graciously solve problems, remain calm in challenging situations, and provide a balanced, consistent voice of reason.The Front Desk Supervisor will assist the Front...
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Front Desk Representative
4 weeks ago
New York, New York, United States HEI Hotels and Resorts Full timeAbout the RoleWe are seeking a skilled Front Desk Agent to join our team at The Hilton Garden Inn Chelsea. As a Front Desk Agent, you will be responsible for providing exceptional guest experiences, ensuring seamless check-in and check-out processes, and maintaining a high level of customer satisfaction.Key ResponsibilitiesGreet guests warmly and...