Technical Support Specialist

3 days ago

Charlotte, North Carolina, United States Insight Global Full time
Financial Systems Support Specialist

Join our team at Insight Global as a Financial Systems Support Specialist, where you will play a critical role in ensuring the smooth operation of our financial systems. As a key member of our IT team, you will provide technical assistance and troubleshooting for financial systems such as NetSuite, Workday, and other systems, ensuring uninterrupted operations for finance and HR.

Key Responsibilities:
  • Collaborate with stakeholders, IT, and Vendor support to identify and implement technical solutions that improve efficiency.
  • Work with application owners and management to follow proper processes to grant user access and maintain documentation for Compliance leveraging ServiceNow.
  • Assist with system audits, providing samples, reports, and other documentation in a timely manner, as requested for audit.
  • Serve as the IT liaison for financial system upgrades and improvements, collaborating with cross-functional teams to implement solutions that align with business goals.
  • Monitor and support the performance of systems, resolving technical issues to ensure uninterrupted workflow for the business.
  • Assist in system audits ensuring systems comply with SOX regulations and other internal controls.
  • Provide ad-hoc support to the finance and HR departments, helping with system issues, system integrations, user training, and ongoing technical enhancements.
Requirements:
  • Experience supporting financial and HRIS software applications, or similar systems.
  • Experience with ServiceNow, NetSuite, Workday/Financial/HRIS system.
  • Solid understanding of SOX compliance and experience working within regulated environments.
  • Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
  • Proficiency in Excel and other data analysis tools for troubleshooting and reporting.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to our HR department.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy.

  • Technical Support Specialist

    1 week ago

    Charlotte, North Carolina, United States Ekos Full time

    Technical Support SpecialistEkos Software, Inc. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our growing customer base. You will assist customers with technical problems related to our products and ensure that they are set up...

  • Technical Support Specialist

    1 month ago

    Charlotte, North Carolina, United States TEKsystems Full time

    Job OverviewCompany: TEKsystemsPosition: Technical Support SpecialistContract Duration: 12 Months MinimumRole SummaryTEKsystems is seeking dedicated Technical Support Specialists to assist internal personnel through inbound communication channels. Specialists will receive comprehensive training on proprietary tools, systems, and procedures, and will be...

  • Technical Support Specialist

    5 days ago

    Charlotte, North Carolina, United States TEKsystems Full time

    Job DescriptionJob SummaryWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance and support to end-users, troubleshoot and resolve technical issues, and maintain a high level of customer satisfaction.Key ResponsibilitiesProvide technical support and assistance to...

  • Technical Support Specialist

    3 weeks ago

    Charlotte, North Carolina, United States Ferretti Search Full time

    Job Title: Technical Support SpecialistFerretti Search is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will provide exceptional technical support to our clients, ensuring a positive experience for end-users.Responsibilities:Provide technical support for hardware, software, and applications,...

  • Technical Support Specialist

    2 weeks ago

    Charlotte, North Carolina, United States CORA Physical Therapy Full time

    Technical Support SpecialistCORA Physical Therapy is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide first-level support and some second-level support for all software, hardware, and telecom issues for the field and corporate, serving as the primary technical point of...

  • Technical Support Specialist

    1 week ago

    Charlotte, North Carolina, United States CORA Physical Therapy Full time

    Technical Support SpecialistCORA Physical Therapy is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide first-level support and some second-level support for all software, hardware, and telecom issues for the field and corporate, serving as the primary technical point of...

  • Technical Support Specialist

    3 weeks ago

    Charlotte, North Carolina, United States IBM Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at IBM. As a Technical Support Specialist, you will be the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services.Key ResponsibilitiesAdvise clients on preventive maintenance, configuration,...

  • Technical Support Specialist

    3 days ago

    Charlotte, North Carolina, United States 5TH HQ LLC Full time

    Job Title: Technical SupportAt 5TH HQ LLC, we are seeking a highly skilled Technical Support professional to join our team. As a Technical Support specialist, you will play a pivotal role in ensuring client satisfaction and building strong relationships with new and existing customers in the Eastern territories.Key Responsibilities:Provide high-level...

  • Technical Support Specialist

    3 weeks ago

    Charlotte, North Carolina, United States Gemaire Distributors, LLC Full time

    Job SummaryGemaire Distributors, LLC is seeking a highly skilled Technical Support Specialist to provide technical assistance, training, and sales support to customers. The ideal candidate will have a strong background in HVAC technical service and excellent communication skills.Key ResponsibilitiesProvide technical support to customers via phone, email, or...

  • Technical Support Specialist

    4 weeks ago

    Charlotte, North Carolina, United States Gemaire Distributors, LLC Full time

    Job SummaryGemaire Distributors, LLC is seeking a highly skilled Technical Support Specialist to provide technical assistance, training, and sales support to customers. The ideal candidate will have a strong background in HVAC technical service and excellent communication skills.Key ResponsibilitiesProvide technical support to customers via phone, email, or...

  • Technical Support Specialist

    1 week ago

    Charlotte, North Carolina, United States Skanska Infrastructure Development Full time

    Job DescriptionSkanska Infrastructure Development is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide exceptional customer service and technical support to our clients, resolving technical issues and ensuring seamless operations.Key Responsibilities:Provide phone, email, and in-person...

  • Technical Support Specialist

    2 weeks ago

    Charlotte, North Carolina, United States Skanska Infrastructure Development Full time

    Job DescriptionSkanska Infrastructure Development is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide exceptional customer service and technical support to our clients, resolving technical issues and ensuring seamless operations.Key Responsibilities:Provide phone, email, and in-person...

  • Technical Support Specialist

    7 days ago

    Charlotte, North Carolina, United States Skanska Infrastructure Development Full time

    Job DescriptionSkanska Infrastructure Development is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and support to customers on a variety of issues.Key Responsibilities:Provide phone, email, chat, and in-person support for tier 1...

  • Technical Field Support Specialist

    6 days ago

    Charlotte, North Carolina, United States Corning Incorporated Full time

    Job Title: Technical Field Support SpecialistCorning Incorporated is seeking a highly skilled Technical Field Support Specialist to join our team. As a Technical Field Support Specialist, you will provide technical support to customers in the field, ensuring that they have the necessary knowledge and skills to effectively use our products.Key...

  • Technical Support Specialist

    1 month ago

    Charlotte, North Carolina, United States TEKsystems Full time

    Job OverviewWe are seeking a Technical Support Specialist for a contract role focused on enhancing IT support services. This position involves a commitment to providing exceptional assistance to end-users while managing critical projects.Contract DurationThis is a 6-12 month contract opportunity.Work EnvironmentRemote work is available, with a focus on...

  • Technical Support Specialist

    1 week ago

    Charlotte, North Carolina, United States InVue Full time

    DescriptionWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at InVue Security Products, Inc. As a key member of our customer support team, you will play a critical role in ensuring the highest level of customer satisfaction through product mentoring, coaching, and consulting services.ResponsibilitiesBecome highly...

  • Technical Field Support Specialist

    7 days ago

    Charlotte, North Carolina, United States Corning Incorporated Full time

    Job Title: Tech Field Support SpecialistJob Summary:Corning Incorporated is seeking a highly skilled Technical Field Support Specialist to provide after-sales product training, new product introduction, and in-field product support for Corning Optical Communications products. The successful candidate will work closely with the Sales, Marketing, and PLM...

  • Technical Support Specialist

    4 weeks ago

    Charlotte, North Carolina, United States Sparks Wiz Limited Full time

    Job SummaryWe are seeking a highly skilled Technical Support Representative to join our team at Sparks Wiz Limited. As a Technical Support Representative, you will play a crucial role in providing high-quality technical assistance and support to our clients and internal teams.Key Responsibilities:Technical Issue Resolution:Provide timely and effective...

  • Technical Support Specialist

    1 week ago

    Charlotte, North Carolina, United States Apex Systems Full time

    Job SummaryApex Systems is seeking a skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing technical support to customers via phone, email, and chat. You will troubleshoot and resolve technical issues related to hardware, software, and network applications.Key ResponsibilitiesProvide...

  • Technical Support Specialist

    4 weeks ago

    Charlotte, North Carolina, United States Sparks Wiz Limited Full time

    Job SummaryWe are seeking a highly skilled Technical Support Representative to join our team at Sparks Wiz Limited. As a Technical Support Representative, you will play a crucial role in providing high-quality technical assistance and support to our clients and internal teams.Key Responsibilities:Technical Issue Resolution:Provide timely and effective...