Customer Service Team Supervisor

4 days ago


San Jose, California, United States Bass Pro Shops Full time

Bass Pro Shops Cherry Ave Department Supervisor Job Summary

As a Team Lead at Bass Pro Shops, you will be responsible for supporting the GSM/DM in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals. You will provide daily direction to the associates within the department, prepare task lists, and execute all merchandising directives. Your goal will be to ensure a pleasant and productive shopping experience for all customers.

Responsibilities:

* Support GSM/DM in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals
* Provide daily direction to the associates within the department
* Prepare task lists
* Execute all merchandising directives
* Ensure a pleasant and productive shopping experience for all customers

Requirements:

* Ability to work in a fast-paced retail environment
* Strong communication and leadership skills
* Ability to multitask and prioritize tasks
* Basic math skills and accuracy with handling cash and operating a cash register

What We Offer:

* Competitive hourly rate
* Opportunities for advancement
* Comprehensive benefits package

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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