Electronics Specialist

3 weeks ago


Hillsboro, United States ASM Full time
Job Title: Field Service Engineer

At ASM, we are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for performing installations, preventative maintenance, and remedial repair maintenance on complex electronic/electro-mechanical semiconductor capital equipment at our global customer locations.

Key Responsibilities:
  • Perform installations, preventative maintenance, and remedial repair maintenance on complex electronic/electro-mechanical semiconductor capital equipment.
  • Create and maintain a high level of customer delight through advanced customer service skills.
  • Implement fast, quality responses to internal and external customers while maintaining a safety-first mentality.
  • Travel of 25-75% for both domestic and international locations may be required.
Requirements:
  • Basic troubleshooting techniques in repairing complex microprocessor-controlled electromechanical systems.
  • Safety mentality.
  • Ability to work with hand tools.
  • Working knowledge of Oscilloscope's and DVM's.
  • Strong positive attitude with good customer service skills.
  • Clear and concise (English) verbal and written communications.
  • Knowledge of structured problem-solving techniques.
  • Working software knowledge of MS office.
  • Ability to work in a team environment.
  • Ability to work alone and/or with limited supervision.
  • Be able to interpret electronic/electro-mechanical schematics and drawing.
Education and Experience:
  • Minimum of an Associate Degree from an accredited school in electronics/electro-mechanical discipline or equivalent military technical training.
  • 1-year field service/customer support experience and/or 1 year manufacturing experience in final assembly or test of semiconductor capital equipment.
  • Knowledge in any or all of the following areas is a plus: wafer fab, closed-loop gas, and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor-based controllers, robotics, basic concepts of software, toxic and/or flammable gasses and acids.


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