Electronics Specialist
3 weeks ago
At ASM, we are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for performing installations, preventative maintenance, and remedial repair maintenance on complex electronic/electro-mechanical semiconductor capital equipment at our global customer locations.
Key Responsibilities:- Perform installations, preventative maintenance, and remedial repair maintenance on complex electronic/electro-mechanical semiconductor capital equipment.
- Create and maintain a high level of customer delight through advanced customer service skills.
- Implement fast, quality responses to internal and external customers while maintaining a safety-first mentality.
- Travel of 25-75% for both domestic and international locations may be required.
- Basic troubleshooting techniques in repairing complex microprocessor-controlled electromechanical systems.
- Safety mentality.
- Ability to work with hand tools.
- Working knowledge of Oscilloscope's and DVM's.
- Strong positive attitude with good customer service skills.
- Clear and concise (English) verbal and written communications.
- Knowledge of structured problem-solving techniques.
- Working software knowledge of MS office.
- Ability to work in a team environment.
- Ability to work alone and/or with limited supervision.
- Be able to interpret electronic/electro-mechanical schematics and drawing.
- Minimum of an Associate Degree from an accredited school in electronics/electro-mechanical discipline or equivalent military technical training.
- 1-year field service/customer support experience and/or 1 year manufacturing experience in final assembly or test of semiconductor capital equipment.
- Knowledge in any or all of the following areas is a plus: wafer fab, closed-loop gas, and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor-based controllers, robotics, basic concepts of software, toxic and/or flammable gasses and acids.
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