Electronics Field Service Specialist

5 days ago

Hillsboro, United States Ascend Recruiting Parnters Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at Ascend Recruiting Partners. As a Field Service Engineer, you will be responsible for installing, servicing, troubleshooting, and repairing complex electronic and electromechanical equipment.

Key Responsibilities
  • Assist customers and other personnel in identifying and repairing equipment-related process problems.
  • Perform onsite preventative maintenance, cleans equipment as required, and verifies the operational quality of equipment.
  • Perform start-up, warranty, paid service, and service contract activities. Performs hardware set-up on specified systems within established time frames.
  • Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime.
  • Keeps equipment running properly and efficiently to enhance customer satisfaction.
  • Recommends appropriate action and maintains ongoing awareness of existing and potential situations.
  • Handles equipment and customer situations while informing Management of developments on a timely basis.
  • Prepares and conducts local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, and group settings and communicates professionally by email and telephone, as needed.
  • Maintains and performs repairs on company demo cleanroom equipment.
  • Keeps informed and trained on the company's most current systems, methods, and procedures, including site safety.
Requirements
  • Associate's Degree or Bachelor's Degree in a related engineering field OR 4+ years of experience installing/repairing semiconductor/electronic production equipment or any of the combined.
  • Advanced electromechanical troubleshooting skills.
  • Experience diagnoses sources of hardware or process problems on equipment, facilities, or wafers.
  • Hands-on skills and knowledge in mechanics and electronics.
  • Ability to use hand tools, and meters, and read/interpret electrical and mechanical drawings and schematics.
  • Previous semiconductor experience is preferred.
  • Knowledge of statistical process control & quality improvement process methods and terminology.
  • Proven ability to maintain and perform repairs on company demo cleanroom equipment.
  • Must have a valid state-issued driver's license and have acceptable driving privileges.

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