Semiconductor Manufacturing Specialist
6 hours ago
As a Semiconductor Manufacturing Specialist, you will be responsible for performing installations, preventative maintenance, and remedial repair maintenance on complex electronic/electro-mechanical semiconductor capital equipment at global customer locations.
You will create and maintain a high level of customer delight through advanced customer service skills, implementing fast quality responses to both internal and external customers while maintaining a safety-first mentality.
Key responsibilities include:
- Developing action plans for problem resolution and presenting to internal and external customers
- Developing improvements for processes, hardware, and software for continuous improvement of equipment/business operations
- Coaching/mentoring lower-level FSEs to higher-level skill sets
- Assisting in customer escalations and managing beta-site projects
Requirements:
- Bachelor's degree from an accredited college in electrical engineering/electronics technology or Associates degree in electronics/electro-mechanical with up to 5 years of semiconductor fabrication maintenance experience in ALD, PECVD, EPI, or Diffusion
- 2+ years field service/customer support background and/or 5+ years manufacturing experience in final assembly or test of semiconductor capital equipment
- Basic troubleshooting techniques in repairing complex microprocessor-controlled electromechanical systems (Ohm's Law, Ideal Gas Theory, Gear Ratios, Pressure Systems, Electrical Theory)
- Ability to work with hand tools
- Working knowledge of Oscilloscopes and DVMs
- Ability to work in a team environment
- Be able to interpret electronic/electro-mechanical schematics and drawings
- Travel of at least 15% for both domestic and international locations may be required (training purposes)
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