Electronics Engineer III
2 weeks ago
Thermo Fisher Scientific is seeking a highly skilled Field Service Engineer III to join our Materials and Structural Analysis Division. As a key member of our team, you will be responsible for performing on-site installations, servicing, and repairs of complex equipment and systems.
Key Responsibilities:- Conduct on-site installations of sophisticated equipment and follow testing procedures to ensure proper working order
- Provide troubleshooting and repair support for customers and other field service personnel
- Cultivate and develop positive working relationships with customers, system users, and company personnel
- Successfully complete technical training and identify specialist training needs
- Travel to customer sites to resolve problems or support other field service personnel
- Complete and submit field service reports
- Perform preventative maintenance on assigned tools
- Partner with colleagues to acquire technical guidance and problem-solve system solutions
- Provide training for customers and users on system maintenance
- Make yourself available to train and mentor new field service engineers
- Provide feedback to product quality teams and update system documentation
- University degree or equivalent combination of education and experience in electronics, physics, engineering, or computer science
- 5-10 years of experience operating, troubleshooting, repairing, and calibrating complex analysis tools
- Experience with Ultra High Vacuum (UHV) and high-voltage systems is a plus
- Excellent interpersonal communication, teamwork, time management, organizational, problem-solving, conflict management, and customer service skills
- Ability to read and interpret schematics and familiar with UHV phenomenon and technology
- Required to read, write, and speak English fluently
- Ability to work under pressure with minimal direct supervision and display a high level of confidentiality
- Literate in Windows software environments and willing to travel 25-50% of the time
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.
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Electronics Engineer III
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