Reception and Administrative Assistant
3 weeks ago
Job Description
We are seeking a highly organized and detail-oriented Full-time Bilingual Receptionist to join our team at Vivian M. Suarez State Farm. This role involves working closely with clients, managing office communications, and supporting the team with various administrative tasks and projects.
Responsibilities
- Greet clients warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
- Provide excellent customer service and follow up on client needs.
- Support the team with various administrative tasks and projects.
Benefits
- $45,000 - $55,000 annual salary, depending on experience.
- Paid time off (vacation and personal/sick days).
- National Holidays off.
- Health Stipend.
- Valuable experience.
- Growth potential/Opportunity for advancement within the office.
Requirements
- Previous experience in a receptionist or customer service role.
- Excellent communication and interpersonal skills - written, verbal, and listening.
- Strong organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- People-oriented, self-motivated, and detail oriented.
- Proactive in problem-solving.
- Pride in getting work done accurately and timely.
- Ability to work in a team environment.
- Provide timely and thorough activity reports to agent.
- Bilingual - Spanish required.
- Florida Insurance License 4-40 or 2-20 preferred (Must obtain at least 4-40 prior to start).
- Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education.
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