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Medical Call Center Representative

1 month ago

Augusta, Maine, United States RemX Full time
Job Opportunity

We are seeking a highly motivated and experienced Call Center Representative to join our team at RemX, a leading workforce specialist.

This is a remote work opportunity that offers a competitive hourly rate of $16 and a range of benefits.

The ideal candidate will have a strong background in customer service, with experience in a call center environment and a proven track record of providing excellent service to clients.

The role involves answering inbound calls, making outbound calls, and providing support to patients and healthcare providers.

Key Responsibilities:

  • Provide exceptional customer service and empathy to patients and healthcare providers.
  • Use computer skills for data entry and other administrative tasks.
  • Multi-task and prioritize tasks to meet deadlines.
  • Gather and review patient billing and medical information.
  • Operate according to the guidelines of the Federal Health Care Program.
  • Work with carriers to ensure coverage of medication on behalf of the patient.

Requirements:

  • 1 or more years of recent call center experience.
  • Healthcare experience is a plus but not required.
  • Ability to multi-task and use dual monitors.
  • Great work attitude and willingness to help others.
  • HS Diploma/Equivalent.
  • Must live in the state of Arizona, Georgia, Florida, Texas, Utah, or Kentucky.

We are an equal opportunity employer and welcome applications from qualified candidates.