Customer Service Sales Representative

2 weeks ago


Tampa, Florida, United States SmartFinancial , Inc. Full time

Position Overview:
We are seeking enthusiastic individuals for the role of Customer Service Sales Representative. This position is ideal for those who excel in a performance-oriented sales atmosphere and are eager to be recognized for their contributions. You will be part of a dynamic team that consistently raises the bar and aims to set the standard within the insurance sector.

Why Work With Us:
At SmartFinancial, we foster a vibrant and collaborative company culture where every team member is encouraged to share their insights and work collectively. Our organization has been recognized multiple times as one of the 'Best Places to Work' in the region, reflecting our commitment to employee satisfaction and engagement.

Compensation:
The hourly wage for this role ranges from $16 to $18, supplemented by commission opportunities. Top performers can earn between $80,000 and $90,000 annually.

Key Responsibilities:

  • Conduct a significant volume of outbound calls daily while asking qualifying questions.
  • Guide customers towards obtaining competitive quotes from licensed agents.
  • Achieve performance targets and key performance indicators (KPIs).
Qualifications:
  • Minimum of 1 year of sales experience is preferred.
  • Experience in a fast-paced call center environment is advantageous.
  • Excellent communication, phone, and computer skills are essential.
  • Self-motivated and capable of working independently.
  • Ability to establish rapport with customers in a high-energy setting.
Benefits:
We offer a comprehensive benefits package that includes:
  • Competitive hourly pay along with performance-based incentives.
  • Paid training programs.
  • Full healthcare coverage (Medical, Dental, Vision).
  • Company-funded life insurance.
  • 401(k) plan with company matching.
  • Generous paid time off and holidays.
  • Bonuses for employee referrals.
  • Extensive training on our products.
  • Opportunities for cash giveaways.
  • Career advancement opportunities, as we prioritize promoting from within.
  • Standard working hours from Monday to Friday, 9 AM to 6 PM.
Work Environment:
Being part of SmartFinancial means joining a supportive and dedicated team where you can enjoy a balance of hard work and fun. Our energetic workplace is designed to motivate and inspire you every day.

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