Administrative Operations Manager

2 weeks ago


Cincinnati, Ohio, United States Clean Harbors Full time
Job Title: Field Administration Manager

Hepaco, A Clean Harbors Company, is seeking a highly skilled Field Administration Manager to join their team in Cincinnati, OH. This role is responsible for overseeing and managing the administrative operations of the Service Center, ensuring seamless execution of administrative duties for Environmental Services in a regional area.

Key Responsibilities:
  • Execute all administrative duties for the Service Center, ensuring timely and accurate responses to customer requests.
  • Provide support to the Site Services General Manager, improving the overall quality of the business and serving as a mentor for the Field Service Representative.
  • Manage ISR recruitment, hiring, training, evaluation, and supervision, ensuring adequate administrative staffing for all branches in a region.
  • Travel to branch offices and customer locations to review administrative coverage and assess staff, ensuring proper administrative setup and equipment.
  • Produce accurate and timely reports on key performance indicators, working closely with Regional, District, and Branch Managers.
  • Become an expert in WIN and 3rd-party systems and procedures, training ISRs to be proficient in these systems and procedures.
  • Work with Regional Finance Managers to properly account for all activities, ensuring customer satisfaction and driving profit improvement.
Requirements:
  • High school diploma required; Bachelor's degree is an asset.
  • 3 years' relevant experience; 2 years supervisor experience.
  • Proficient with Microsoft Office tools, particularly Excel, formulas, and pivot tables.
  • Strong communication, leadership, and problem-solving skills.
  • Ability to travel up to 5% when needed.

Hepaco, A Clean Harbors Company, offers a competitive compensation package, comprehensive health benefits, and opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for administrative operations, we encourage you to apply for this exciting opportunity.



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