Quality Assurance Manager

3 weeks ago

Harrisburg, Pennsylvania, United States HexaQuEST Global, Inc. Full time
Job Summary

The Quality Assurance Manager will lead the testing and quality assurance efforts for HexaQuEST Global, Inc. This role requires a strong understanding of testing methodologies and industry best practices. The ideal candidate will have experience with software testing tools such as Team Foundation Server, Microsoft Test Manager, and Soap UI-Ready API. Additionally, the candidate should have knowledge of SQL Server, LDAP, and Microsoft SQL Reporting Services.

Key Responsibilities
  • Provide technical and project leadership for all testing and quality assurance tasks.
  • Maintain testing schedule and testing environment inventory.
  • Coordinate functional, integration, regression, load/performance, and user acceptance testing within the SURE Test environment for all software and hardware to be released into production.
  • Construct and maintain all test cases, test data scripts, and test diagrams.
  • Monitor project progress as it relates to testing by participating as a member of Applications team.
  • Work with project management office and project leads to ensure that project requirements are stated and testable.
  • Develop and deploy quality assurance standards and processes in support of application development.
  • Perform tests on software according to test plans.
  • Perform automated load and performance tests, when applicable, according to test plans.
  • Develop automated test scripts, when applicable, including coding of complex scripts.
  • Assist in coordinating user acceptance tests and in keeping test environments active for these tests.
  • Prepare reports on test results.
  • Ensure completion of all assigned tasks on or before the assigned tasks due dates.
  • Provide honest, thoughtful, timely, and reasonable work and time estimates.
  • Provide honest, regular, accurate, and timely statuses for all assigned tasks and work.
  • Identify all tasks you cannot complete or meet assigned dates and clearly communicate them to the Project Manager(s) and your QA Lead.
  • Clearly, effectively and frequently communicate with the Project Manager(s) and your Functional Manager for all assign work tasks.
  • Meet all of your Functional Manager or Lead's expectations regarding the quantity and quality of your work.
  • Work cooperatively with all BOIS teams and team members.
  • Actively participate in all assigned project and team meetings.
  • Arrive at meetings on or before the scheduled start time.
  • Be prepared for all assigned agenda items in meetings.
  • Read materials provided in advance of meetings and be prepared to provide input, ask questions, and make recommendations.
  • Develop, modify and complete all reporting and timesheets in a timely manner.
  • Resolve all issues in a timely manner.
  • Develop, update and maintain a desk manual to facilitate detailed transition of work.
  • Provide knowledge transfer to designated Commonwealth staff or other contracted staff.
  • Provide mentoring and training to other staff as assigned.
  • Perform additional duties as assigned.
  • Reviews and understands the Test Team work plan.
  • Assists in managing and directing Test Team processes.
  • Anticipates, identifies, tracks, and resolves issues and risks affecting own work and work of the Test and/or Application Teams.
  • Develops contingency plans as necessary.
  • Researches problems before approaching the Team Lead or Test Team Lead for assistance.
  • Assists or guides Testers as needed.
  • Defines and utilizes entry / exit criteria for testing.

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