Quality Assurance Specialist
4 weeks ago
The Quality Assurance Clerk will play a vital role in ensuring the quality of products at Feeser's, Inc. This position involves active promotion and implementation of Feeser's Quality Management System, including hands-on product quality inspections, customer complaint review, and continuous improvement. The ideal candidate will have 1-3 years of experience in quality control or quality assurance and be able to work independently with a high level of customer service.
Key Responsibilities:
- Support the execution of site Quality Management System
- Conduct internal audits as assigned by the Loss Control department
- Evaluate department processes and recommend improvements
- Provide research and follow-up on customer complaints
- Assist in corrective and preventative action processes related to product quality
- Develop and maintain quality tracking metrics and report findings to management
- Provide feedback and data to warehouse trainers and supervisors
- Ability to work independently and be self-directed
- Energetic and driven personality with a demonstrated ability to take initiative
- High level of customer service and ability to interact with all levels of the organization
- Highly organized with the ability to process a high volume of paper and information
- Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint
- Able to use technology effectively to create meaningful reports and measurements
- Ability to work in varying facility conditions and temperatures
- Experience using powered industrial equipment preferred
- Ability and availability to work irregular or extended hours, including nights, weekends, and holidays
Feeser's, Inc. is an Equal Opportunity Employer. Qualified women, minorities, and US military veterans are encouraged to apply.
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