Quality Assurance Specialist

4 weeks ago


Harrisburg, Pennsylvania, United States Feesers Full time
Job Summary:

The Quality Assurance Clerk will play a vital role in ensuring the quality of products at Feeser's, Inc. This position involves active promotion and implementation of Feeser's Quality Management System, including hands-on product quality inspections, customer complaint review, and continuous improvement. The ideal candidate will have 1-3 years of experience in quality control or quality assurance and be able to work independently with a high level of customer service.

Key Responsibilities:
  • Support the execution of site Quality Management System
  • Conduct internal audits as assigned by the Loss Control department
  • Evaluate department processes and recommend improvements
  • Provide research and follow-up on customer complaints
  • Assist in corrective and preventative action processes related to product quality
  • Develop and maintain quality tracking metrics and report findings to management
  • Provide feedback and data to warehouse trainers and supervisors
Requirements:
  • Ability to work independently and be self-directed
  • Energetic and driven personality with a demonstrated ability to take initiative
  • High level of customer service and ability to interact with all levels of the organization
  • Highly organized with the ability to process a high volume of paper and information
  • Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint
  • Able to use technology effectively to create meaningful reports and measurements
Working Conditions:
  • Ability to work in varying facility conditions and temperatures
  • Experience using powered industrial equipment preferred
  • Ability and availability to work irregular or extended hours, including nights, weekends, and holidays
Equal Opportunity Employer:
Feeser's, Inc. is an Equal Opportunity Employer. Qualified women, minorities, and US military veterans are encouraged to apply.

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