Aviation Communication Specialist
4 weeks ago
Job Summary:
We are seeking a skilled Aviation Communication Specialist to join our team at Collins Aerospace. In this role, you will be responsible for managing air-to-ground and ground-to-air traffic radio messages and communications for airline dispatchers, pilots, air traffic controllers, and other authorized agents.
Key Responsibilities:
- Operate HF/VHF radio, computer, and telephone communication equipment to transcribe pilot communications in real-time.
- Accurately relay information to Air Route Traffic Control (ARTC) Centers, airlines, or their agents, other concerned government agencies, and other aeronautical stations.
- Assist with communications between aircraft and various ground support stations.
- Keep Aviation Voice Service Staff and ATC Facilities up to date with information pertaining to in-flight anomalies.
- Register for and obtain a Restricted Radiotelephone Operator Permit through the FCC, if you currently do not hold this permit.
- Support a 24/7 operation with mandatory shift work, including holidays.
- Maintain a typing speed of 40 words per minute on an electronic keyboard.
- Pass a vision assessment and hearing assessment.
Requirements:
- HS diploma or general education diploma (GED)
- Authorized to work in the U.S. without sponsorship now or in the future.
- Prior experience in customer service.
- Experience in radio communications, call center customer service, help desk, or radio dispatching preferred.
- Prior experience in airline transportation services or public agency dispatching preferred.
What We Offer:
- Annual increases each year per the collective bargaining agreement with the International Brotherhood of Teamsters.
- Medical coverage for you and your family begins the day you're hired - there's no waiting period.
- Retirement Savings Plan (401K).
- Life and Accident Insurance.
- Company paid Short and Long Term Disability.
- Vacation days that increase over time, Personal days, Holidays, and Sick Leave.
About Us:
Collins Aerospace is a leading provider of advanced information management systems, products, and services that enable the connected ecosystem. We bring together Collins' unique breadth of aviation products with our smart digital solutions to enhance every aspect of the end-to-end travel experience.
We help airlines, airports, and business aircraft turn data into value to streamline operations, increase efficiency, and reduce cost, enhance the passenger experience, and contribute to sustainable flight.
By combining the best networks, connectivity, and data/analytics solutions, we're solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable, and enjoyable travel experience.
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