Administrative Service Specialist

7 days ago


Chattanooga, Tennessee, United States Material Handling Inc. Full time
Job Overview

Material Handling Inc. is a leading provider of material handling solutions in the Southeast, seeking a highly skilled Service Coordinator to join our Chattanooga team. As a key member of our Service Operations team, you will be responsible for providing administrative support to ensure seamless service delivery to our customers.

Key Responsibilities:

  • Coordinate service calls and dispatch technicians to ensure timely and efficient service delivery.
  • Maintain accurate daily activity records and process labor and time reports.
  • Process purchase orders and manage subletting activities to optimize resource allocation.
  • Set up users in Tinnacity and handle internal purchase orders to streamline operations.
  • Follow up on quoted jobs and manage warranty claims to ensure customer satisfaction.
  • Review Tinnacity errors and take corrective actions to prevent future occurrences.

Requirements:

  • Bachelor's degree in a related field or equivalent work experience.
  • Proven ability to multitask and prioritize responsibilities in a fast-paced environment.
  • Previous experience in a service-oriented environment and proficiency in service scheduling software is highly desirable.
  • Strong analytical and problem-solving skills, with excellent communication and organizational abilities.


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