Guest Sales Specialist

4 days ago


Charleston, West Virginia, United States Monro, Inc. Full time
Job Title: Guest Sales Specialist

At Monro, Inc., we're committed to delivering exceptional guest experiences and driving business growth through strong sales and service skills. As a Guest Sales Specialist, you'll play a key role in providing a superior guest care experience, assisting in driving sales of automotive repair services and tires, and contributing to the growth of our business.

Responsibilities:
  • Provide exceptional guest care through engaging interactions, scheduling appointments, and presenting needed services following the Monro selling process.
  • Assist in various aspects of guest care, work order completion, and register assistance, while maintaining a safe and healthy work environment.
  • Partner with management to react to guest service issues, complaints, and business opportunities.
  • Develop a strong understanding of our products and services to effectively communicate with guests.
  • Meet sales and service targets while maintaining a high level of guest satisfaction.
Requirements:
  • High school diploma or equivalent required.
  • One year of sales experience needed.
  • Strong verbal communication skills and ability to accurately write sales work orders.
  • Ability to work a variety of shifts, including days, evenings, weekends, and holidays.
Benefits:
  • Paid vacation and holidays for full-time teammates.
  • 401(k) eligibility immediately upon hire.
  • Direct deposit.
  • Employee discounts.
  • Healthcare, vision, and dental for full-time teammates.
  • Employee access perks.
  • Career advancement opportunities.


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