Administrative Support Specialist

2 weeks ago


Nashville, Tennessee, United States VaVia Full time

Company Overview

VaVia offers an innovative and efficient solution for managing construction waste disposal in Nashville, TN. Our mission is to assist clients in completing their projects efficiently and within budget by removing surplus materials and restoring order to their environments. We prioritize customer satisfaction and strive to deliver an exceptional experience for all our clients.

Position Overview

This is a full-time, on-site position for an Office/Dispatch Assistant at VaVia. The individual in this role will be tasked with customer communication, providing administrative support, delivering outstanding customer service, assisting with fundamental accounting functions, and managing various office administration responsibilities.

Key Responsibilities

  • Responding to incoming phone inquiries
  • Inputting work orders received via mobile communication
  • Coordinating driver dispatch throughout the day
  • Addressing and resolving issues between drivers and customers
  • Processing weekly and monthly waste management invoices
  • Handling check postings
  • Managing ACH payment postings
  • Conducting bank deposits
  • Overseeing accounts receivable
  • Executing Quickbooks journal entries
  • Preparing end-of-day dispatch for the following day

Required Qualifications

  • Proficiency in Quickbooks, GSuite, and Excel is advantageous
  • Strong communication and customer service abilities
  • Experience in administrative support and office management
  • Basic understanding of accounting principles
  • Exceptional organizational and time management skills
  • Capability to multitask and prioritize effectively
  • High attention to detail and accuracy
  • Familiarity with Microsoft Office and other office applications
  • Prior experience in a similar role is beneficial


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