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Resident Engagement Coordinator
2 months ago
Are you passionate about creating a welcoming environment? As a Customer Experience Specialist, your role will be pivotal in ensuring residents feel at home and assisting potential residents in discovering their ideal living space. Your positive demeanor, effective communication skills, and problem-solving abilities will be essential in fostering a sense of belonging.
Key Responsibilities:
- Utilize your enthusiasm and communication prowess to engage with residents and prospects.
- Greet all visitors with a warm smile and a friendly demeanor.
- Respond promptly and courteously to inquiries from residents and prospective tenants through various communication channels.
- Handle incoming calls, documenting detailed information and notes.
- Ensure that apartments are prepared for daily showings and upcoming move-ins.
- Conduct regular walkthroughs of the property to maintain quality standards and enhance the visitor experience.
- Be knowledgeable about available apartment options and pricing to assist potential renters effectively.
- Support the organization of community events and contribute to marketing efforts.
- Manage the package room efficiently as deliveries arrive.
- Maintain effective communication with vendors and community partners.
- Embark on a career path with opportunities for advancement into management roles.
- Competitive salary with a quarterly bonus structure; Hourly Pay range: $18-21.
- Comprehensive health, vision, dental, life, and disability insurance available shortly after employment.
- Generous 401k and HSA company matching.
- Paid time off starting at 120 hours.
- 9 paid holidays annually.
