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Technical Support Administrator

2 months ago


Phoenix, Arizona, United States Zentek Infosoft Inc. Full time
Position Overview

Location: Phoenix, AZ

Title: IT Systems Coordinator / Technical Support Administrator

Key Responsibilities:

  • Assist the APM team in executing programs through diligent integration efforts.
  • Oversee the internal documentation repository, ensuring that all processes and documentation are kept current.
  • Facilitate communication and collaboration among internal teams to meet project deadlines.
  • Identify and resolve issues while ensuring adherence to APM governance protocols.
  • Leverage tools and develop processes to enhance consistency and optimize APM operations, contributing to the measurement and improvement of information security practices.
  • Generate reports on APM initiatives to aid in the development, tracking, monitoring, and reporting of projects.
  • Maintain the internal documentation library, ensuring that all documentation reflects the latest operational processes and requirements.
  • Support the monitoring of compliance with policies, standards, and procedures as necessary.