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Technical Support Administrator
2 months ago
Location: Phoenix, AZ
Title: IT Systems Coordinator / Technical Support Administrator
Key Responsibilities:
- Assist the APM team in executing programs through diligent integration efforts.
- Oversee the internal documentation repository, ensuring that all processes and documentation are kept current.
- Facilitate communication and collaboration among internal teams to meet project deadlines.
- Identify and resolve issues while ensuring adherence to APM governance protocols.
- Leverage tools and develop processes to enhance consistency and optimize APM operations, contributing to the measurement and improvement of information security practices.
- Generate reports on APM initiatives to aid in the development, tracking, monitoring, and reporting of projects.
- Maintain the internal documentation library, ensuring that all documentation reflects the latest operational processes and requirements.
- Support the monitoring of compliance with policies, standards, and procedures as necessary.