Receptionist at Oceansky Resort
3 weeks ago
Position: Hotel Front Desk Agent
Become a part of our dedicated team at Oceansky Resort as a Hotel Front Desk Agent. This position plays a crucial role in ensuring that our guests enjoy a memorable stay by offering comprehensive information regarding our facilities and services.
- Facilitate the check-in process for guests utilizing our reservation systems and assist with room allocations.
- Inform guests about available amenities and respond to any inquiries they may have.
- Address guest concerns and resolve issues in a timely manner.
- Accurately manage guest payments and billing procedures.
- Engage with guests to enhance their experience and cater to their specific needs.
Qualifications:
- Technical Skills: Proficiency in basic computer operations is required for this role.
- Effective Communication: Excellent verbal and nonverbal communication skills are essential.
- Customer Interaction: Previous experience in customer service is advantageous.
- Analytical Skills: Capability to identify and resolve challenges efficiently.
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