Team Lead

6 days ago


Bell Gardens, California, United States KFC Full time
Job Summary

We are seeking a highly skilled and experienced Shift Supervisor to join our team at KFC. As a Shift Supervisor, you will play a critical role in ensuring the smooth operation of our restaurant during scheduled shifts.

Key Responsibilities
  • Leadership and Team Management
    • Assist the management team in overseeing operations during scheduled shifts.
    • Model and act in accordance with KFC's guiding principles.
    • Communicate service knowledge and standards to team members.
  • Guest and Team Member Experience
    • Anticipate guest and store needs by continually evaluating the environment and guests for cues.
    • Assist with new team member training by providing positive reinforcement and coaching.
    • Create a positive learning environment by providing clear, specific, and respectful coaching and feedback.
  • Operational Excellence
    • Support management to execute store operations during scheduled shifts.
    • Organize opening and closing duties as assigned.
    • Follow KFC's operational policies and procedures, including those for safety and security.
  • Inventory and Supply Management
    • Help oversee maintenance of food inventory, supply levels, ordering, and receiving.
  • Quality and Compliance
    • Provide quality products consistently for all guests by adhering to recipe and presentation standards.
    • Follow health, safety, and sanitation guidelines for all products and store.
    • Ensure compliance with operational standards, company policies, federal/state/local regulations, and laws.
Requirements
  • 1-3 years related experience and/or training preferred.
  • Basic working knowledge of store operations and guest relations.
  • Must have basic computer fundamentals (POS, Microsoft Office).
  • Should have food preparation skills as they relate to restaurant business.
  • Must be up to date on food safety and health codes.


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