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Senior Customer Support Specialist

2 months ago

Bell Gardens, California, United States Circle K Full time

Senior Customer Support Specialist

As a pivotal member of our customer service team, you will play a key role in enhancing customer satisfaction and driving operational excellence.

Key Benefits:

  • Comprehensive Medical, Vision, and Dental Insurance
  • Flexible Work Schedules
  • Weekly Compensation
  • Stable Employment with Growth Opportunities
  • Engaging Work Environment with Dynamic Colleagues
  • Diverse Responsibilities
  • Extensive Training Provided
  • 401K Plan with Competitive Matching
  • Health Savings and Flexible Spending Accounts
  • Tuition Assistance Programs

Your Primary Responsibilities:

In this role, you will be responsible for greeting customers, processing transactions, and providing product recommendations. You will also gain valuable management experience by overseeing shifts and ensuring our high standards for customer service and store presentation are met. Regular and predictable attendance is essential.

You will engage with a diverse customer base daily, collaborating with a motivated team to achieve operational goals.

Essential Skills:

  • Ability to effectively sell products
  • Exceptional customer service skills
  • Strong communication and interpersonal abilities
  • Capacity to work efficiently in a fast-paced environment
  • Team-oriented mindset to achieve collective objectives
  • Creative problem-solving skills
  • Quick thinking and proactive in offering solutions
  • Experience in leading a team
  • Supervisory skills for entry-level staff

Preferred Qualifications:

  • Experience in retail and customer service
  • Background in entry-level management
  • Previous roles as a sales associate or cashier
  • High School Diploma or equivalent
  • Aspirations for career advancement
  • Willingness to learn and contribute positively to the team

Circle K is an Equal Opportunity Employer. We adhere to the Americans with Disabilities Act (ADA) and all relevant state and local disability laws. Applicants with disabilities may request reasonable accommodations during the application process.

We are committed to fostering a supportive work environment that prioritizes the well-being of our employees.