Call Center Associate

3 weeks ago


New York, New York, United States Metropolitan Council on Jewish Poverty Full time
About the Job

We are seeking a highly skilled and detail-oriented Call Center Associate to join our team at Metropolitan Council on Jewish Poverty. This individual will be responsible for responding to calls from the public, providing support and resources to those in need, and assisting with data entry and reporting.

Key Responsibilities

The Call Center Associate will be responsible for:

  • Receiving and responding to calls from the public, including calls to our Russian language helpline.
  • Providing accurate and timely information and referrals to callers.
  • Assessing callers' needs and connecting them with relevant resources and services.
  • Entering caller information into electronic tracking databases.
Requirements

To be successful in this role, you should have:

  • A Human Services Associate's degree with social service experience (required), BSW degree (preferred).
  • 2+ years of clerical/administrative work experience (preferred).
  • Prior work experience in a non-profit environment (preferred).
  • Bi-lingual Russian-English (required).
Benefits and Compensation

We offer a competitive salary of $42,000 - $45,000 per year and a comprehensive benefits package, including major medical, dental, vision, and life insurance, pre-tax commuter benefits, FSA, 403(b) with employer contribution, and generous vacation, sick leave, and holidays.



  • New York, New York, United States Maternal Fetal Medicine Associates Full time

    About UsMaternal Fetal Medicine Associates and its affiliate, Carnegie Imaging for Women, are a prestigious medical practice located on the Upper East Side. Our team delivers state-of-the-art reproductive health-care services in a caring and considerate manner.We invite you to join us as we continue to grow and enhance our purpose and mission.Job...


  • New York, New York, United States New York Cancer & Blood Specialists Full time

    Job Summary\We are seeking a skilled Patient Service Representative to join our team of dedicated healthcare professionals.\Key Responsibilities\Provide exceptional patient service through effective communication and problem-solving skills.Manage a high volume of phone calls and emails from patients and families.Document patient interactions and updates...


  • New York, New York, United States VillageCare Full time

    Compensation: $45,000 - $55,000 per year">VillageCare seeks a highly motivated and detail-oriented Care Management Associate to join our team. As a key member of our call center, you will play a vital role in delivering exceptional patient experiences.About the Role:Handle incoming telephone calls from members and providers, providing timely and accurate...


  • New York, New York, United States City of New York Full time

    About the Position">We are seeking an experienced Call Center Team Lead to join our team at the City of New York. As a key member of the Infoline/Medicaid Helpline, you will play a critical role in ensuring the delivery of high-quality services to the public.">Main Responsibilities">Your primary responsibilities will include supervising Section Supervisors...


  • New York, New York, United States Raymour & Flanigan Full time

    Job Description:">Join our team as a Repair Call Center Agent and contribute to delivering exceptional customer service experiences at Raymour & Flanigan.">We offer a competitive salary range of $45,000 - $55,000 per year for this position.Schedule and confirm customer repair service calls with precision and efficiency.Effectively communicate with repair...


  • New York, New York, United States QT Communications & Technology Full time

    About the Job:QT Communications & Technology is seeking a highly motivated and results-driven Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service, addressing client inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide exceptional customer...


  • New York, New York, United States CAIPA MSO Full time

    Job SummaryWe are seeking a skilled Call Center Agent to join our team at CAIPA MSO. As a key member of our call center, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service. This is an exciting opportunity to grow your career and develop your skills in a fast-paced and dynamic...


  • New York, New York, United States Resorts Atlantic City Full time

    About the JobWe are seeking a skilled Call Center Specialist to join our team at Resorts Atlantic City. As a Call Center Specialist, you will be responsible for handling customer calls, emails, and chats, providing support and resolving issues in a timely and professional manner.You will work closely with our sales and marketing teams to promote our hotel...


  • New York, New York, United States PrimeCare Medical, Inc Full time $25 - $35 per hour

    At PrimeCare Medical, Inc., our dedication lies in delivering outstanding healthcare solutions within correctional settings. We aim to ensure that individuals in these facilities receive exceptional, compassionate medical services. As a vital member of our expanding team, the Call Center Representative is key in guaranteeing that patients, personnel, and...


  • New York, New York, United States Hustle Notice Biz Full time

    About the RoleWe are seeking a highly motivated and organized individual to fill the position of Call Center Representative at Hustle Notice Biz. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.You will answer incoming calls and respond to customer inquiries in a prompt and...


  • New York, New York, United States SPS North America Inc Full time

    Key ResponsibilitiesWe are seeking a highly motivated and detail-oriented individual to join our team as a Call Center Representative. In this role, you will be responsible for handling incoming calls, resolving customer inquiries, and providing exceptional customer service.You will also support the sales team with B2C prospects, register new B2C customers,...


  • New York, New York, United States Foot and Ankle Specialists Full time

    Job DescriptionAbout UsFoot and Ankle Specialists is seeking a highly experienced contact center director to lead our remote call center operations. The ideal candidate will have a strong background in workforce and call center management, including experience with Business Process Outsourcing (BPO), exceptional leadership skills, and a proven ability to...

  • Call Center Agent II

    3 weeks ago


    New York, New York, United States RemoteOnline Full time

    Role DescriptionAs a Data Control Clerk II at RemoteOnline, you will play a crucial role in our Support Services Call Center team. Your primary responsibilities will include answering phone calls, dispatching services, and entering data into our TMS system. You will also be responsible for processing emergency notification requests, such as overhead paging...


  • New York, New York, United States Lasante Health Full time

    About the PositionWe are seeking a highly skilled Medical Call Center Coordinator to join our team at LaSante Health Center. In this critical role, you will be responsible for coordinating patient care by providing exceptional customer service and communicating effectively with our healthcare team.Main ResponsibilitiesAnswer and direct patient calls to the...


  • New York, New York, United States Cogent Infotech Corporation Full time

    **Job Description Summary**We are currently hiring a Call Center Representative Specialist to fill a contract role in Long Island City, NY. The successful candidate will possess excellent communication skills and prior experience in customer service and call center settings.**Responsibilities and Duties:**Respond to customer inquiries via phone and resolve...


  • New York, New York, United States QT Communications & Technology Full time

    **Job Description:** Remote Call Center Representative**Estimated Salary:** $20-25 per hourWe are searching for a motivated and results-driven Remote Call Center Representative to join our team at QT Communications & Technology. As a representative, you will play a critical role in providing top-notch service to our clients, responding to inquiries,...


  • New York, New York, United States CAIPA MSO Full time

    About CAIPA MSOWe are a dynamic organization dedicated to providing exceptional customer service. As a Contact Center Agent, you will play a vital role in delivering world-class customer experiences that meet our high standards. Job Summary:This position involves managing large volumes of inbound and outbound calls, identifying customer needs, clarifying...


  • New York, New York, United States The G Marketer Full time

    About This RoleWe're seeking a talented Call Center Representative to join our team in Brooklyn. In this role, you'll have the opportunity to work in a fast-paced environment, providing exceptional customer service to our clients.As a key member of our team, you'll be responsible for answering incoming calls, resolving customer issues, and maintaining...


  • New York, New York, United States Metropolitan Council on Jewish Poverty Full time

    Job Overview:As a Social Services Call Center Representative with the Metropolitan Council on Jewish Poverty, you will play a vital role in connecting individuals with essential services and resources. This dynamic role requires excellent communication skills, empathy, and a strong understanding of social service programs.About the Role:This is a unique...


  • New York, New York, United States CSI Companies Inc Defunct Full time

    Job DescriptionThe ideal candidate for this position will be a motivated and compassionate individual who can provide top-notch patient care and support. As a Call Center Specialist, you will be responsible for:Responding to patient calls and addressing their concernsAssisting with registration, scheduling, and insurance-related tasksMaintaining patient...