Medical Call Center Coordinator

3 weeks ago


New York, New York, United States Lasante Health Full time
About the Position

We are seeking a highly skilled Medical Call Center Coordinator to join our team at LaSante Health Center. In this critical role, you will be responsible for coordinating patient care by providing exceptional customer service and communicating effectively with our healthcare team.

Main Responsibilities
  • Answer and direct patient calls to the appropriate department or provider, ensuring timely and effective communication.
  • Assist patients with scheduling appointments, answering questions, and addressing concerns in a professional and courteous manner.
  • Work collaboratively with our healthcare team to resolve patient issues and ensure seamless care coordination.
Requirements
  • Excellent verbal communication skills
  • Customer service experience in a healthcare setting
  • Ability to work effectively in a fast-paced environment
  • Basic computer skills
About Our Healthcare Team

LaSante Health Center is a multidisciplinary team of experienced board-certified physicians and healthcare professionals committed to delivering high-quality patient care. Our team is dedicated to providing compassionate and personalized care to our diverse community.



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