Client Experience Representative

3 weeks ago


Needham, United States SharkNinja Full time
About the Job

As a Customer Service Advocate at SharkNinja, you will play a critical role in delivering exceptional customer experiences and driving business growth. This role involves providing timely and effective support to customers via phone and email, resolving complex issues, and collaborating with internal teams to improve overall customer satisfaction.

Key Qualifications
  • Prior experience in a customer-facing role, preferably in a call center or service-oriented environment
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse audiences
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines
  • Highly organized and detail-oriented, with excellent problem-solving skills
Compensation and Benefits

We offer a competitive salary range of $60,000 - $75,000 per year, depending on experience. Additionally, you will have access to a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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