Client Care Coordinator
7 days ago
**Job Description**
We are seeking a highly organized and detail-oriented CLIENT CARE COORDINATOR to join our team at Bigbelly HQ in Needham, MA. As a client care coordinator, you will be responsible for ensuring that our customers receive exceptional service and support.
**Responsibilities:**
- Main point of contact for customers and service providers
- Process all customer service orders in a timely manner
- Analyze customer problems and implement corrective action as needed
- Track and report on warranty issues and customer returns
**Requirements:**
- 1-2 years of experience in customer-facing roles
- Excellent communication and organizational skills
- Able to work effectively in a team environment
**What We Offer:**
- Salary range: $55,000 - $70,000 per year
- Opportunities for career growth and advancement
- A dynamic and supportive work environment
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