Bilingual Customer Service Associate

1 month ago


Needham, Massachusetts, United States First Help Financial Full time
Job Title: Customer Service Associate

First Help Financial is a fast-growing company that provides auto loans to underserved individuals. We offer flexible financing options and tri-lingual support to make car ownership more accessible. Our team is culturally diverse, and we prioritize exceptional customer service.

As a Customer Service Associate, you will be responsible for:

  • Providing customer service via phone, email, and chat
  • Resolving client discrepancies and escalating issues to management
  • Meeting department goals and activity metrics
  • Participating in company-sponsored training and team-building initiatives

Requirements:

  • Fluent in Portuguese and English
  • High school diploma or GED equivalent
  • Minimum 1 year of customer service experience
  • Detail-conscious and task-oriented mindset

FHF offers a competitive salary, comprehensive benefits, and opportunities for career growth. We value diversity and inclusion and strive to create a work environment that respects and embraces all walks of life.



  • Needham, Massachusetts, United States First Help Financial Full time

    Job Title: Part-Time Bilingual Customer Service AssociateAt First Help Financial, we're seeking a highly skilled and bilingual customer service associate to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, answering their inquiries, and resolving any issues they may...


  • Needham, Massachusetts, United States First Help Financial Full time

    Job Opportunity at First Help FinancialWe are seeking a highly skilled and bilingual Customer Service Associate to join our team at First Help Financial. As a key member of our Customer Service Department, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for all interactions.Key...


  • Needham, Massachusetts, United States Chestnut Dental Associate Full time

    Chestnut Dental Associate is a highly regarded private family practice specializing in Pediatric and Adult Dentistry, and Orthodontics who strives to provide a superior experience with the highest quality dental care. We treat our patients as we would our family, and are committed to their optimal health.As a CDA team member, you will quickly learn that we...


  • Needham, Massachusetts, United States Walgreens Full time

    Job Description:Deliver exceptional customer experiences and provide top-notch service in our pharmacy department. As a Pharmacy Customer Service Associate, you will be the face of Walgreens, ensuring that every customer leaves our store feeling valued and satisfied.Key Responsibilities:Provide courteous, friendly, and efficient service to customersAssist...


  • Needham, Massachusetts, United States C&W Services Full time

    C&W Services Key Responsibilities:• Assist customers with inquiries, complaints, and requests through various channels.• Provide exceptional customer service by resolving issues promptly and efficiently.• Maintain accurate records of customer interactions and transactions.• Collaborate with team members to ensure customer satisfaction.• Stay...


  • Needham, Massachusetts, United States YMCA of Greater Boston Full time

    Job SummaryAs a Customer Service Representative with the YMCA of Greater Boston, you will play a vital role in ensuring a positive and welcoming experience for our members and program participants. Your primary responsibilities will include managing member check-in, enforcing safety protocols, and providing exceptional customer service. You will also be...


  • Needham, Massachusetts, United States Unavailable Full time

    Catering Delivery Driver Job DescriptionOverviewTo ensure customer satisfaction by operating the catering department with the highest level of quality service and to achieve expected sales goals.Key Responsibilities:Handle each customer sales transaction in a courteous, friendly manner.Commit to the "Golden Rule" and work with other associates to build a...


  • Needham, Massachusetts, United States US Postal Service Full time

    Job SummaryAs a Carrier Associate with USPS, you will be responsible for delivering and collecting mail in a prescribed area. This role requires maintaining professional and effective public relations with customers and others, as well as obtaining a general familiarity with postal laws, regulations, products, and procedures commonly used.Key...


  • Needham Heights, Massachusetts, United States Direct Federal Credit Union Full time

    Deliver exceptional financial solutions to our members, providing easy access to savings and remarkable service to preserve their peace of mind.Our Member Services Representative will:Understand and explain all products and services offeredIdentify and fulfill financial needs of new and existing membersGuide members through troubleshooting and navigating the...


  • Needham, Massachusetts, United States Resource Innovations Full time

    h3JobDescription/h3pResourceInnovationsisseekingaCustomerServiceRepresentativetoprovideprocessingandcustomersupportformultipleclientsthroughoutthenation.AsakeymemberofourBusinessProcessingteam,youwillplayavitalroleinincreasingtheefficiency,speed,andqualityofapplicationprocessingwhileprovidinganexceptionalcustomerexperience./ppTheResourceInnovationsBusinessPr...


  • Needham, Massachusetts, United States Roche Bros. Supermarkets, Inc. Full time

    Key Responsibilities:Provide exceptional customer service by efficiently processing customer transactions at the checkout lane.Create a pleasant and friendly atmosphere for customers.Work effectively as part of a team to achieve sales and customer satisfaction goals.About the Role:This is an exciting opportunity to join Roche Bros. Supermarkets, Inc. as a...


  • Needham, Massachusetts, United States Needham Bank Full time

    Job OverviewWe are seeking a highly skilled and motivated Financial Services Representative to join our team at Needham Bank. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.Key Responsibilities:Perform all Personal Banker I duties, including demonstrating...


  • Needham, Massachusetts, United States Z PLUMBERZ of Greater Boston Full time

    Job SummaryWe are seeking a skilled Residential Service Plumber to join our team at Z PLUMBERZ of Greater Boston. As a key member of our team, you will be responsible for performing maintenance, repair, and installation duties in normal operations.Key Responsibilities:Operate hand tools, power tools, and equipment relevant to the trade.Perform manual labor...


  • Needham Heights, Massachusetts, United States Charles Schwab Full time

    About the Role:As a Wealth Management Associate at Charles Schwab, you will play a vital role in supporting our Wealth Advisors in servicing, deepening, and retaining their virtual client relationships. This position offers a unique opportunity to leverage your client service and wealth management expertise to provide customized financial planning,...


  • Needham, Massachusetts, United States Needham Bank Full time

    Job DescriptionJOB SUMMARY: The Card Service Specialist will be responsible for processing incoming ATM and Mastercard Debit disputes and fraud claims in compliance with Regulation E, Mastercard and/or PIN networks requirements. The Card Service Specialist will be an integral member of the Card Services team. This individual will support the ongoing...


  • Needham, Massachusetts, United States Mount Auburn Hospital Full time

    Job SummaryWe are seeking a skilled Phlebotomist to join our team at Beth Israel Lahey Health. As a Phlebotomist, you will be responsible for performing specimen collections, providing exceptional customer service, and being the face and voice of our laboratory to patients.Key ResponsibilitiesCollect blood samples from patients using venipuncture and...


  • Needham, Massachusetts, United States KinderCare Education Full time

    Unlock Your Potential as a KinderCare EducatorAt KinderCare Learning Companies, we're dedicated to providing high-quality early education and childcare services to families across the country. As a KinderCare Educator, you'll play a vital role in shaping the minds of young learners and helping them reach their full potential.Key Responsibilities:Implement...


  • Needham, Massachusetts, United States NBCUniversal Full time

    We are seeking a highly skilled Digital Account Manager to join our team at NBCUniversal. As a key member of our sales team, you will be responsible for developing and executing custom digital sales opportunities for advertisers, as well as coordinating the execution of digital campaigns and associated revenue.Responsibilities:Aid sales force in the overall...

  • Phlebotomy Specialist

    1 month ago


    Needham, Massachusetts, United States Atrius Health Full time

    Job SummaryAs a Phlebotomy Specialist at Atrius Health, you will be responsible for obtaining blood samples and other non-blood specimens from patients and delivering them to the laboratory. You will also provide factual information to patients regarding laboratory tests, following standard procedures. The job tasks will vary based on the needs of the...


  • Needham Heights, Massachusetts, United States Restaurant Depot Full time

    As a key member of the Restaurant Depot team, you will be responsible for providing exceptional customer service and administrative support. Your duties will include answering the telephone and directing callers to the appropriate associate, greeting and directing visitors, and confirming membership and issuing temporary membership cards. You will also be...