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2 months ago
PTC of Tennessee, LLC is seeking an experienced Executive Director of Operations to lead our Parts, Service, and Truck Sales operations. This is a key leadership role that requires a strong background in the Class 8 heavy-duty trucking industry, with a proven track record of success in management and business development.
Key Responsibilities- Operations Management
- Direct and oversee the daily operations of our Parts, Service, and Truck Sales departments.
- Develop and implement strategies to improve efficiency, productivity, and customer satisfaction.
- Monitor and analyze key performance indicators (KPIs) to ensure alignment with company goals and objectives.
- Business Development
- Identify and pursue new business opportunities to drive growth and revenue.
- Develop and maintain relationships with key customers, vendors, and partners.
- Collaborate with cross-functional teams to develop and implement business strategies.
- Leadership and Management
- Lead and manage a team of frontline managers and staff to achieve business objectives.
- Develop and implement training programs to enhance skills and knowledge.
- Coach and mentor team members to improve performance and achieve career goals.
- 5+ years of experience in the Class 8 heavy-duty trucking industry, with a strong background in management and business development.
- Proven track record of success in leading and managing high-performing teams.
- Advanced knowledge of Microsoft Excel, Word, and Outlook.
- Strong leadership, communication, and interpersonal skills.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is occasionally required to stand, walk, sit, use hands and arms to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear, and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.