Reception Services Supervisor

1 month ago


New York, New York, United States Restaurant Associates Full time
Job Overview

Restaurant Associates is seeking a highly skilled Reception Services Supervisor to oversee the daily activities of our reception team in New York City. As a key member of our operations team, you will be responsible for ensuring that our reception services operate at the highest level possible.

Key Responsibilities:
  • Monitor staff performance and ensure adherence to standard operating procedures.
  • Ensure all security protocols for visitor processing and admittance are followed.
  • Provide exceptional client support, including answering calls, welcoming clients, and preparing meeting rooms.
  • Serve as an initial escalation point for client questions or concerns.
  • Manage event requirements, complete conference room reservations, and relocate bookings as needed.
  • Audit EMS Visitor Data and assist with general data auditing.
  • Collaborate with internal departments and external service providers to ensure seamless event execution.
  • Run daily, weekly, and monthly reports, and review events calendars to ensure adequate coverage.
Requirements:
  • Minimum three years of experience in hospitality, reception, or customer service.
  • Demonstrated ability to anticipate problems and provide seamless customer service.
  • Strong computer skills, including proficiency in Microsoft Office and EMS.
  • Excellent written and verbal communication skills, with fluency in multiple languages a plus.
  • Ability to lead, manage, and inspire others, with a strong focus on teamwork and hospitality.
  • Flexibility to adapt to business changes and challenges.
Benefits:
  • Medical, dental, and vision insurance.
  • Life insurance and disability insurance.
  • Retirement plan and paid time off.
  • Associate shopping program and health and wellness programs.
  • Discount marketplace and identity theft protection.
  • Pet insurance and commuter benefits.
  • Employee assistance program and flexible spending accounts.

Restaurant Associates is an equal opportunity employer, committed to treating all applicants and associates fairly based on their abilities, achievements, and experience.



  • New York, New York, United States Restaurant Associates Full time

    Job SummaryThe Reception Services Supervisor is responsible for overseeing the daily activities of the receptionists at the New York City location, ensuring that Reception Services operates at the highest level possible. This is a supervisory position reporting to the Director of Reception Services.Key Responsibilities:Monitor staff to ensure standard...


  • New York, New York, United States Beacon Hill Inc Full time

    Job Summary:Beacon Hill Inc is seeking a skilled Reception Support Specialist to provide administrative support to our clients. The ideal candidate will have 1+ years of reception experience within a corporate setting and be able to prioritize tasks, anticipate needs, and work autonomously.Key Responsibilities:Provide administrative support to clients,...

  • Intake Specialist

    4 weeks ago


    New York, New York, United States International Rescue Committee Full time

    Job Title: Intake Specialist - Virtual ReceptionThe International Rescue Committee (IRC) is seeking a highly skilled Intake Specialist to join our Virtual Reception team. As an Intake Specialist, you will play a critical role in assessing the US ties of overseas Virtual Reception & Placement (VR&P) candidates and determining their eligibility for the...


  • New York, New York, United States ApTask Full time

    About the Role:The Client Services Coordinator will provide exceptional support to our clients and guests, ensuring a seamless experience from arrival to departure. This role requires a high level of professionalism, attention to detail, and excellent communication skills.Key Responsibilities:Greet and direct clients and guests, responding to their needs in...


  • New York, New York, United States Koeppel Auto Group Full time

    Job OverviewKoeppel Auto Group is seeking a skilled and dynamic individual to join our team as a Sales and Reception Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, answering phone calls, and greeting customers in a professional and friendly manner.ResponsibilitiesAnswer dealership group phones...


  • New York, New York, United States Canon Business Process Services Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Office Service Representative III to join our team at Canon Business Process Services. In this role, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our mailroom and administrative functions.Key ResponsibilitiesMailroom Operations: Receive,...


  • New York, New York, United States kay search group Full time

    Job OverviewWe are seeking a highly skilled and experienced Office Services & Facilities Supervisor to join our team at Kay Search Group.Key ResponsibilitiesOversee the maintenance and management of our office space, including planning, coordinating, and executing all building operations, maintenance activities, facility improvement projects, and office...

  • Front Desk Supervisor

    1 month ago


    New York, New York, United States Hampton Inn Full time

    Job Title: Front Desk SupervisorJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hampton Inn. As a Front Desk Supervisor, you will be responsible for supervising front desk operations, ensuring exceptional guest service, and maintaining high standards of quality and sustainability.Key...

  • Front Desk Supervisor

    4 weeks ago


    New York, New York, United States Moxy NYC Downtown Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Moxy NYC Downtown. As a key member of our front office team, you will be responsible for ensuring exceptional guest service and maintaining the highest standards of quality and sustainability.Key ResponsibilitiesSupervise front desk operations and ensure...


  • New York, New York, United States kay search group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Conference Services Coordinator to join our team at Kay Search Group.The ideal candidate will have prior experience in a reception or conference service role, preferably in a law firm or hospitality environment.The Conference Services Coordinator will be responsible for reserving conference...


  • New York, New York, United States kay search group Full time

    Job OverviewAs a key member of our team, the Office Services Manager will oversee the maintenance and management of our office space, ensuring optimal functioning of all facilities.Responsibilities include:Coordinating maintenance schedules and procedures to ensure seamless operationsManaging relationships with vendors and service providers to deliver timely...


  • New York, New York, United States Innova Solutions Full time

    Social Work Residency Supervisor Job DescriptionAt Innova Solutions, we are seeking a highly skilled and experienced Social Work Residency Supervisor to join our team. As a key member of our clinical services team, you will be responsible for implementing and overseeing evidence-based models of care, supervising a cohort of Social Work Residents, and...


  • New York, New York, United States Taskrabbit Full time

    About the RoleWe are seeking a highly skilled Customer Service Supervisor to join our team at Taskrabbit. As a Customer Service Supervisor, you will play a pivotal role in ensuring the delivery of exceptional customer service experiences. Your responsibilities will span team engagement and development, fostering ownership and accountability, providing...


  • New York, New York, United States C&W Services Full time

    Job Title: Inbound Services AssociateJob Description Summary:Provides high-level customer service in a fast-paced corporate environment for a global professional services firm client.The ideal candidate must have excellent organization, communication, and multitasking skills, and be poised and professional in a dynamic environment.Essential Job Functions and...


  • New York, New York, United States Innova Solutions Full time

    Job SummaryThe Social Work Residency Supervisor is a key member of our team at Innova Solutions, responsible for implementing and overseeing clinical services evidence-based models of care. This role requires a strong clinical background, excellent organizational skills, and the ability to work effectively with a team.ResponsibilitiesWork with program...

  • Office Services Lead

    4 weeks ago


    New York, New York, United States Williams Lea Group Limited Full time

    Job SummaryWe are seeking an experienced Office Services Lead to join our team at Williams Lea Group Limited. As an Office Services Lead, you will be responsible for leading employee(s) and directing workflow for one or more service lines in various office environments.Key ResponsibilitiesLead employee(s) and direct workflow for one or more service lines in...


  • New York, New York, United States Canon USA & Affiliates Full time

    About the RoleWe are seeking a skilled Client Service Representative to join our team. As a key member of our site operations team, you will be responsible for providing exceptional customer service and support to our clients.Your ImpactYour primary responsibilities will include:Promptly informing supervisors of potential problems or customer...


  • New York, New York, United States City of New York Full time

    Job Title: Domestic Violence Services SupervisorThe City of New York is seeking a highly skilled and experienced Social Work Supervisor to join our Domestic Violence Services team. As a Supervisor III, you will be responsible for overseeing the work of Domestic Violence Liaisons, ensuring the implementation of procedures and completion of forms for...


  • New York, New York, United States The Goodkind Group, LLC Full time

    About UsThe Goodkind Group, LLC is a prestigious law firm dedicated to providing exceptional legal services to our clients.Position OverviewWe are seeking a detail-oriented and proactive Client Services Coordinator to join our team. In this role, you will play a crucial part in ensuring the office runs smoothly by managing conference room bookings and office...


  • New York, New York, United States Institute for Community Living Full time

    Job SummaryThe Social Services Supervisor is responsible for ensuring compliance with federal, state, and accrediting agencies' requirements to provide high-quality services to clients. This role assists the Program Director in the administration of mental health services and may be responsible for personnel management, fiscal operations, and inventory...