Technical Support Engineer

3 days ago


Houston, Texas, United States CSS Full time

Join Our Team

CSS is seeking a highly motivated IT Desktop Support Technician to join our team. As a key member of our IT department, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT infrastructure.

Key Responsibilities

  • Provide technical support to end-users via phone, email, and on-site visits
  • Maintain and troubleshoot hardware and software issues on company desktops and laptops
  • Collaborate with the IT team to implement innovative solutions and best practices
  • Develop and maintain documentation for IT processes and procedures

Requirements and Qualifications

  • At least 3+ years of experience in IT desktop support or related field
  • Proficiency in MS Windows, OS, and office productivity suite
  • Excellent problem-solving skills and attention to detail
  • Strong communication and interpersonal skills

Salary and Benefits

The estimated salary range for this position is $70,000 - $90,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, retirement plan, paid time off, and professional development opportunities.

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