Technical Support Engineer
3 days ago
Join Our Team
CSS is seeking a highly motivated IT Desktop Support Technician to join our team. As a key member of our IT department, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT infrastructure.
Key Responsibilities
- Provide technical support to end-users via phone, email, and on-site visits
- Maintain and troubleshoot hardware and software issues on company desktops and laptops
- Collaborate with the IT team to implement innovative solutions and best practices
- Develop and maintain documentation for IT processes and procedures
Requirements and Qualifications
- At least 3+ years of experience in IT desktop support or related field
- Proficiency in MS Windows, OS, and office productivity suite
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills
Salary and Benefits
The estimated salary range for this position is $70,000 - $90,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, retirement plan, paid time off, and professional development opportunities.
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