Client Service Representative
16 hours ago
Blank Label is a pioneering custom menswear brand dedicated to revolutionizing the way men shop for clothing. Our mission is to make custom the new standard for every male shopper, transforming the way men think about fit and the way they buy clothing.
Role OverviewThe Client Service Specialist is a key member of our team, responsible for delivering exceptional customer experiences and providing personalized service to our clients. This role requires a unique blend of expertise in fit, styling, and client relationships, with a focus on creating a lasting connection with each client.
Key Responsibilities- Provide personalized service to clients, ensuring a seamless and enjoyable experience from initial consultation to final product delivery.
- Maintain a high level of product knowledge, staying up-to-date on the latest fashion trends and styles to effectively guide clients in their purchasing decisions.
- Develop and maintain strong relationships with clients, understanding their preferences and needs to provide tailored recommendations and solutions.
- Collaborate with the operations team to ensure timely and accurate delivery of products, maintaining a high level of customer satisfaction.
- Contribute to the growth and development of the team, sharing knowledge and best practices to drive excellence in customer service.
- Minimum of high school degree required, college degree a plus.
- Retail, office, and/or internship experience required.
- Leadership, analytical, and interpersonal skills.
- Engaging and welcoming personality.
- Excellent written and communicative skills (both phone and email).
- Humble attitude, eye for detail, and ability to drive results and hit goals.
- Flexible work schedule.
- Proficiency in Microsoft software (word, powerpoint, excel) and ease at learning other systems.
To be considered for this exciting opportunity, please submit the following:
- Compensation expectations (or last position).
- Link to your LinkedIn profile.
- What brands do you most admire, why?
- Your proudest achievement.
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