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Commercial Lines Account Management Leader

2 months ago

Norfolk, Virginia, United States TowneBank Full time
About TowneBank

TowneBank is a leading insurance and risk management firm dedicated to providing tailored insurance solutions for businesses, families, and individuals. We prioritize the well-being of our employees and invest in their professional growth and community involvement.

Position Overview

The Commercial Lines Team Leader is responsible for guiding an account management team, ensuring efficient production, managing performance metrics, and coordinating account responsibilities among team members.

Key Responsibilities
  • Delegate tasks effectively within the team
  • Oversee team members' time management, including leave requests
  • Conduct performance evaluations and offer coaching for team development
  • Lead recruitment, onboarding, and training processes for new team members
  • Participate in necessary internal meetings
  • Facilitate monthly team discussions
  • Review team reports and ensure accountability for pending tasks
  • Manage a portfolio of commercial clients
  • Maintain an active Property & Casualty License and enhance insurance expertise through continuing education
Required Skills and Experience

The ideal candidate will possess an active P&C license and a minimum of five years of experience in commercial insurance, along with the following qualifications:
  • Ability to work autonomously
  • Strong leadership and organizational capabilities
  • Exceptional verbal and written communication skills
  • Analytical thinker and problem solver
  • Meticulous attention to detail
  • Proficient telephone communication
  • Reliable and punctual
  • Competent in Microsoft Office Suite (Word, Excel, Outlook)
Preferred Qualifications
  • Experience with Applied Epic software
  • Previous supervisory roles
  • Familiarity with insurance technology
  • Relevant industry certifications
Benefits Offered

We believe in fostering a supportive work environment that promotes health and productivity through a comprehensive benefits package, including:
  • Opportunities for professional growth and advancement
  • Competitive salary based on experience
  • Comprehensive health, vision, and dental coverage
  • Generous paid time off, including holidays and sick leave
  • Profit-sharing options
  • Continuing education support
  • 401K plan with employer matching
  • Employee discounts and identity theft protection
  • Tuition reimbursement programs
  • Paid training sessions
  • Parental leave benefits
  • Wellness initiatives
  • Community volunteer opportunities
Commitment to Service

At TowneBank, we empower our team members to build meaningful relationships with the communities we serve, creating opportunities for success and growth for our dedicated insurance professionals. We value the contributions of our colleagues and are committed to fostering a culture that celebrates diversity and encourages personal and professional development.