Senior Reliability Engineer
2 weeks ago
Title: Senior Site Reliability Engineer (Reliability Engineering and Retail Payments)
Location: Fully Remote
Duration: 6-month contract (Potential extension to 18 months or conversion to FTE with strong performance)
Job Overview:
- We are seeking a skilled Site Reliability Engineer (SRE) dedicated to maintaining the reliability, availability, and performance of our production systems.
- In this role, you will collaborate with various development and engineering teams to create and implement tools and processes that automate deployment, observability, and troubleshooting of our applications and infrastructure.
- The ideal candidate will possess extensive professional experience in core Site Reliability Engineering functions, including deployments, observability, monitoring, telemetry, and automation.
- Ensure the reliability, availability, and performance of production systems as we scale.
- Develop and sustain monitoring and alerting systems to promptly detect and respond to incidents.
- While there is no on-call rotation, you may occasionally support planned deployment rollouts that require working during off-hours.
- Collaborate with cross-functional teams to strategize and execute scaling initiatives.
- Create and maintain comprehensive documentation of processes, procedures, and technical configurations.
- Excellent written and verbal communication skills for effective collaboration with peers, technical leads, project managers, and product owners.
- Ability to work alongside customers and cross-functional teams to design, test, and validate deliverables that meet or exceed expectations.
- Self-motivated and highly organized individual.
- Bachelor's degree in Computer Science or a related field.
- Over 5 years of experience as a Site Reliability Engineer.
- Proficient in automation tools and scripting, particularly in Python.
- Familiarity with containerization technologies such as Docker and Kubernetes.
- Experience with cloud platforms like Azure or AWS.
- Knowledge of monitoring and logging tools such as Datadog, Prometheus, Grafana, or Splunk.
- Strong understanding of networking, security, and systems administration.
- Exceptional problem-solving skills and attention to detail.
- Availability to work core hours PST.
- Experience with distributed systems and supporting large-scale retail operations.
- Familiarity with infrastructure as code tools such as Terraform or CloudFormation.
- Experience with CI/CD tools like Jenkins.
- Knowledge of incident ticketing systems such as ServiceNow and Jira for tracking.
- Understanding of Agile/Scrum methodologies and DevOps principles.
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