Chief Programs Officer

6 days ago


Los Angeles, California, United States CSUDH Foundation Full time
Job Title: Chief Programs Officer

Crystal Stairs, Inc. is seeking a seasoned and experienced professional to join the Executive Leadership Team, providing strategic leadership to take the organization to the next level. Building on over four decades of achievements, serving low-income families and challenging social inequities, the Chief Programs Officer will guide the delivery and implementation of a comprehensive array of programs and services in support of the agency's mission and vision.

Key Responsibilities:
  • Provide strategic direction, lead and support the growth of all programs of the organization to serve the community and maintain the outstanding reputation of Crystal Stairs as a key contributor with the Department of Education and other funders.
  • Oversee the management of all program-related projects to ensure successful delivery (on time, within budget, meeting agreed-upon success criteria) by establishing goals and accountabilities; developing project plans; allocating resources; identifying potential issues/risks and developing contingency plans.
  • Represent the organization to governmental corporate and other entities, including advocacy, reviewing and interpreting state and federal policies, ensuring that programmatic contract requirements are met, and maintaining overall good relations with funders.
  • Communicate and educate employees on agency culture and lead by example, demonstrating a commitment to integrity, honesty, and adherence to the highest standards of ethical behavior.
  • Determine implementation strategies, processes, plans, programs, and tools to enhance organizational capability. Advise and inform Executive Leadership Team on the implications of short and long-term decisions, strategies, and large-scale efforts that will yield substantial results.
  • Build value-based relationships with peers and others to exchange feedback for the purpose of accomplishing work objectives, by collaboratively assessing needs and creating action plans that identify and resolve problems.
  • Generate alliances internally and externally by continuously identifying and acting on relevant factors that will create success for the agency and clients.
Qualifications, Skills, Education, and Experience:
  • BA/BS Degree in Business, Education, Public Administration, Child Development, Organizational Development, or equivalent. Requires extensive executive-level leadership experience. Advanced degree, MBA, or Project Management certification preferred.
  • 5 to seven years in a strategic leadership role in corporate or a non-profit agency. Experience managing seasoned professionals with high degrees of expertise. Requires experience providing creative leadership and excellent mentoring, coaching, and training skills.
  • Skilled in reading, interpreting, and analyzing complex state and federal regulation, policies, and procedures.
  • Ability to communicate, both oral and written, to individuals with diverse backgrounds and relate to diverse groups of people, including low-income families.
  • Ability to speak, read, and write English and must understand and be understood by others.
  • Knowledge of organizational and management practices related to the evaluation of services, policies, and operational needs.
  • Highly developed interpersonal skills using tact, intellect, patience, and courtesy.
  • Ability to coordinate and manage projects, work independently, and follow through with project completion.
  • Unwavering commitment to the mission and goals of Crystal Stairs, with a demonstrated commitment to equity and racial justice.
Total Compensation Package:
  • Competitive Salaries
  • Medical/Dental/Vision 95% Employer Paid
  • 401k Matching Options
  • Flex Spending
  • Pre-paid Legal Services
  • Sick and Vacation Time
  • Paid Holidays
  • Free Parking
  • Opportunity for Growth and Development
  • Robust Learning Management System offering the following continuing education units.

Crystal Stairs, Inc. is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth, and related medical conditions, or any other legally protected status.



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