Contact Center Leadership Position

The Director of Contact Center Operations is a critical leadership role within NYC Health + Hospitals, responsible for driving operational excellence and delivering high-quality patient care. With an estimated salary range of $120,000 - $160,000 per year, this position offers a unique opportunity to make a meaningful impact in the lives of over one million...

About the OpportunityTandym Group in New York is seeking an accomplished professional to lead their contact center operations as a Senior Director of Customer Service.The estimated annual salary for this position is $150,000 - $220,000, depending on experience and qualifications.ResponsibilitiesThis senior leadership role entails managing all aspects of...

About the Role:We are seeking an exceptional Senior Contact Center Lead to join our team at NYC Health + Hospitals. This is a fantastic opportunity for a highly motivated and experienced professional to take on a leadership role and contribute to the success of our organization.The successful candidate will be responsible for leading the Contact Center...

Job SummaryGlobal Contact Services is seeking an experienced Customer Service Supervisor to lead our team in Long Island City, NY. In this role, you will oversee the daily activities of our contact center, develop strategies to improve customer satisfaction, and maintain high-quality service standards.About the CompanyAs a leading provider of call center...

We are seeking a talented Contact Center Architect in Salesforce and 8x8 to lead our team's efforts in designing and delivering world-class contact center solutions. This role requires a high degree of technical expertise, business acumen, and leadership skills.About the PositionThis is a full-time, remote opportunity based in the USA or Canada. The...

Amalgamated Bank of NY is seeking a highly skilled Contact Center Expert to join our team. As a key member of our contact center, you will be responsible for resolving complex customer issues, providing exceptional service, and ensuring that our clients have an optimal experience.Key ResponsibilitiesResearch and resolve customer questions, problems or...

About the Position:We are looking for a highly motivated and experienced Genomics Center Leadership Role candidate to join our team. As a Director of Software Engineering, you will be responsible for leading a team of software engineers, fostering a culture of agile practices, innovation, and collaboration. You will also oversee recruitment, performance...

Job Title: Salesforce Contact Center ArchitectAbout the Role: We are seeking a highly skilled Salesforce Contact Center Architect to join our team at RIT Solutions, Inc. The ideal candidate will have expertise in designing and implementing Salesforce Contact Centers, 8x8, and Service Cloud solutions.Key Responsibilities: * Design and implement scalable...

We are seeking a skilled Technical Lead to join our team at Women Impact Tech. This role will lead the technical resources for NICE CXone implementations, ensuring smooth deployment and integration.Job DescriptionThe successful candidate will take full ownership of end-to-end (E2E) design of the CCaaS architecture, covering key elements such as routing...

Contact Center Transformation LeaderWe are seeking an experienced Contact Center Transformation Leader to join our team at Women Impact Tech. In this role, you will be responsible for leading technical teams in the implementation of NICE CXone solutions, ensuring smooth deployment and integration.Key ResponsibilitiesLead technical teams in designing and...

Salesforce Contact Center expert architect in Salesforce Contact Centers, 8x8 and Service Cloud full remote in the USA or Canada, interview start Friday Visa: ANY Must have EXCELLENT communication 8x8 Architecture an implementation is a must Strong Salesforce Service Cloud and Contract Center Can be in USA or Canada Industry - Health Care

Clinical Leadership Position OverviewWe are seeking a highly skilled Clinical Supervisor to join our team at the Lower Eastside Service Center. As a key member of our leadership team, you will play a critical role in overseeing the clinical operations of our OASAS 820 certified residential treatment program. This is an exciting opportunity for someone who is...

As a key member of the HSSConnect team, the Orthopedic Contact Center Specialist will play a critical role in connecting patients with appropriate MD offices based on their condition, insurance, location, availability, and patient preferences.About the RoleThis role requires excellent communication and customer service skills, as well as the ability to work...

Contact Center Role OverviewAs a member of our contact center team, you will play a critical role in supporting our patients and delivering exceptional customer service. Your primary responsibility will be to answer high volumes of inbound calls, assist patients with inquiries and requests, and schedule patient appointments at multiple locations.Key Skills...

About Amazon ConnectAmazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect, you can create your own cloud-based contact center and start taking calls in minutes.Our team is passionate about building innovative solutions that...

Job Title:Healthcare Leadership PositionLocation:Minoa, New YorkEstimated Salary:$60,000 - $80,000 per yearJob Description:Onondaga Center for Rehabilitation and Nursing is seeking a Registered Nurse (RN) Supervisor to lead our team in providing exceptional patient care. As a seasoned RN with a passion for leadership, you will be responsible for supervising...

About the RoleWe are seeking an accomplished LCSW to serve as the Outpatient Clinic Supervisor at our New York-based center. As a key member of our leadership team, this individual will be responsible for overseeing clinical services, ensuring regulatory compliance, and contributing to the overall growth and success of our organization.The successful...

Overview: How you move is why were here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and...

About the RoleThis Front-End Engineer position offers an exciting opportunity to be part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, using modern web, SOA, NoSQL databases, AI, ML, Big Data and more.As a member of our...

Job DescriptionWe are seeking a skilled Cloud Contact Center Software Developer to join our team at Amazon. As a member of our AWS Solutions organization, you will play a critical role in developing and delivering cloud-based contact center solutions that empower businesses to deliver exceptional customer experiences.About the Role:Design, develop, and...