Healthcare Contact Center Agent
5 days ago
As a member of our contact center team, you will play a critical role in supporting our patients and delivering exceptional customer service. Your primary responsibility will be to answer high volumes of inbound calls, assist patients with inquiries and requests, and schedule patient appointments at multiple locations.
Key Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to multitask effectively and prioritize tasks
- Ability to maintain confidentiality when handling sensitive patient information
Benefits and Compensation:
- A competitive salary of $45,000 - $55,000 per year
- A dynamic and supportive work environment
- Ongoing training and development opportunities
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Contact Center Expert
4 days ago
New York, New York, United States Amalgamated Bank of NY Full timeAmalgamated Bank of NY is seeking a highly skilled Contact Center Expert to join our team. As a key member of our contact center, you will be responsible for resolving complex customer issues, providing exceptional service, and ensuring that our clients have an optimal experience.Key ResponsibilitiesResearch and resolve customer questions, problems or...
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Salesforce Architect Contact Center
3 weeks ago
New York, New York, United States RIT Solutions, Inc. Full timeJob Title: Salesforce Contact Center ArchitectAbout the Role: We are seeking a highly skilled Salesforce Contact Center Architect to join our team at RIT Solutions, Inc. The ideal candidate will have expertise in designing and implementing Salesforce Contact Centers, 8x8, and Service Cloud solutions.Key Responsibilities: * Design and implement scalable...
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Contact Center Transformation Leader
5 days ago
New York, New York, United States Women Impact Tech Full timeContact Center Transformation LeaderWe are seeking an experienced Contact Center Transformation Leader to join our team at Women Impact Tech. In this role, you will be responsible for leading technical teams in the implementation of NICE CXone solutions, ensuring smooth deployment and integration.Key ResponsibilitiesLead technical teams in designing and...
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New York, New York, United States REAP Healthcare Agents Full timeREAP Healthcare Agents is seeking a highly skilled and dedicated Neurology Nurse Practitioner or Physician Assistant to join our team on a part-time basis.We offer a competitive hourly rate of $77.50-$85 per hour, reflecting the level of expertise and experience we are looking for in this role.Job Summary:The successful candidate will be responsible for...
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Orthopedic Contact Center Specialist
5 days ago
New York, New York, United States Hospital for Special Surgery Full timeAs a key member of the HSSConnect team, the Orthopedic Contact Center Specialist will play a critical role in connecting patients with appropriate MD offices based on their condition, insurance, location, availability, and patient preferences.About the RoleThis role requires excellent communication and customer service skills, as well as the ability to work...
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Cloud Contact Center Engineer
5 days ago
New York, New York, United States Amazon Full timeAbout the RoleThis Front-End Engineer position offers an exciting opportunity to be part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, using modern web, SOA, NoSQL databases, AI, ML, Big Data and more.As a member of our...
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Healthcare Supervisor
3 weeks ago
New York, New York, United States Buffalo Center Full time**Job Summary:**We are seeking a skilled Healthcare Supervisor to join our team at Buffalo Center, a 200-bed rehabilitation and skilled nursing facility located in Buffalo, NY. As a key member of our healthcare team, you will be responsible for overseeing the daily operations of our nursing department and ensuring the highest quality of care for our...
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New York, New York, United States Hospital for Special Surgery Full timeAbout the Role:We are looking for a highly motivated and organized Orthopedic and Rheumatology Contact Center Specialist to join our team.In this role, you will be responsible for connecting patients to appropriate MD office based on their condition, insurance, location, availability, and patient preferences.You will also be responsible for maintaining...
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Healthcare Professional
2 weeks ago
New York, New York, United States Richmond Center Full timeAbout the JobRichmond Center for Rehabilitation and Healthcare is actively seeking skilled Licensed Practical Nurses to join our team in Staten Island, NY. As an LPN at our facility, you will play a vital role in providing high-quality care to our residents.Salary and BenefitsWe offer a competitive salary of $31.94 per hour, with an additional 10% shift...
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Technical Lead
2 weeks ago
New York, New York, United States Women Impact Tech Full timeWe are seeking a skilled Technical Lead to join our team at Women Impact Tech. This role will lead the technical resources for NICE CXone implementations, ensuring smooth deployment and integration.Job DescriptionThe successful candidate will take full ownership of end-to-end (E2E) design of the CCaaS architecture, covering key elements such as routing...
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Repair Call Center Agent
5 days ago
New York, New York, United States Raymour & Flanigan Full timeJob Description:">Join our team as a Repair Call Center Agent and contribute to delivering exceptional customer service experiences at Raymour & Flanigan.">We offer a competitive salary range of $45,000 - $55,000 per year for this position.Schedule and confirm customer repair service calls with precision and efficiency.Effectively communicate with repair...
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LPN Healthcare Professional
1 week ago
New York, New York, United States Brooklyn Center Full timeWe are seeking a Licensed Practical Nurse (LPN) to join our team at Brooklyn Center for Rehabilitation and Healthcare, a state-of-the-art 281-bed rehabilitation and skilled nursing facility located in Brooklyn, NY.Job SummaryThe LPN will be responsible for providing high-quality patient care, administering medications, and performing various clinical tasks....
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Software Development Engineer
3 weeks ago
New York, New York, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Software Development Engineer to join our team in developing the next generation cloud-based contact center. As a key member of our team, you will be responsible for designing and developing scalable, resilient systems that meet the needs of our customers.Key Responsibilities:Design and develop software solutions...
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Healthcare Call Center Agent
5 days ago
New York, New York, United States AltaStaff Full timeAbout Our TeamAt AltaStaff, we value diversity and are committed to providing equal employment opportunities to all qualified applicants.Role DescriptionThis role requires a skilled bilingual representative to handle enrollment services, provide assistance to clients, and process related documents.The ideal candidate will have excellent communication skills,...
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Outbound Sales Agent
4 days ago
New York, New York, United States QT Communications & Technology Full timeJob Overview:We are seeking a highly skilled and customer-focused Call Center Agent to join our team at QT Communications & Technology. As a Call Center Agent, you will be responsible for providing exceptional customer service, addressing client inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Answering or making calls...
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Sales Director
3 weeks ago
New York, New York, United States Cadence Solutions Full timeCadence Solutions is a dynamic healthcare technology company that empowers remote patient monitoring through innovative solutions.About the RoleWe are seeking an experienced Sales Director to lead our outbound call center team, overseeing daily operations, managing agents, and ensuring exceptional service delivery. This individual will be responsible for...
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Skilled Nursing Professional for Richmond Center
3 weeks ago
New York, New York, United States Richmond Center Full timeWe are seeking a highly skilled and compassionate Licensed Practical Nurse to join our team at Richmond Center for Rehabilitation and Healthcare in Staten Island, NY.**Job Summary:**The successful candidate will provide high-quality patient care, administering medications, treatments, and procedures as needed. They will also assist with daily living...
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Call Center Professional
5 days ago
New York, New York, United States QT Communications & Technology Full timeAbout the Job:QT Communications & Technology is seeking a highly motivated and results-driven Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service, addressing client inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide exceptional customer...
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New York, New York, United States Genesis Healthcare LLC Full timeWe are seeking a dedicated Registered Nurse to join our team at Genesis HealthCare LLC in Wayne. As a leading provider of healthcare services, we offer a wide range of living options and professional clinical services.Company OverviewGenesis HealthCare is committed to delivering high-quality care and promoting a culture of compassion and respect. We...
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Healthcare Assistant
3 weeks ago
New York, New York, United States Ontario Center Full timeAbout Ontario Center for Rehabilitation and HealthcareOntario Center for Rehabilitation and Healthcare is a long-term care facility that provides the highest possible quality of care and quality of life for all residents. Our mission is to create a warm and welcoming environment that encourages creativity, individuality, and self-determination. We strive to...