Healthcare Contact Center Agent

5 days ago


New York, New York, United States Maternal Fetal Medicine Associates Full time
Contact Center Role Overview
As a member of our contact center team, you will play a critical role in supporting our patients and delivering exceptional customer service. Your primary responsibility will be to answer high volumes of inbound calls, assist patients with inquiries and requests, and schedule patient appointments at multiple locations.

Key Skills and Qualifications:
  • Excellent communication and interpersonal skills
  • Ability to multitask effectively and prioritize tasks
  • Ability to maintain confidentiality when handling sensitive patient information

Benefits and Compensation:
  • A competitive salary of $45,000 - $55,000 per year
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities


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