Director of Contact Center Operations

Amalgamated Bank of NY is seeking a highly skilled Contact Center Expert to join our team. As a key member of our contact center, you will be responsible for resolving complex customer issues, providing exceptional service, and ensuring that our clients have an optimal experience.Key ResponsibilitiesResearch and resolve customer questions, problems or...

About Atalco Gramercy OperationsWe are a dynamic organization seeking an exceptional individual to fill the role of Director of Strategic Operations. Our team is dedicated to delivering high-quality services, and we believe that this position will play a vital part in driving our success.Job SummaryThe Director of Strategic Operations will oversee all...

Job Overview:Parallax Center Inc is seeking a highly motivated Clinical Director to lead our multidisciplinary team in the management of our outpatient behavioral health facility. The ideal candidate will have strong leadership skills, knowledge of regulatory requirements, and experience in clinical operations.Key Responsibilities:Ensure compliance with...

Job Title and SalarySalary Range: $180,000 - $220,000 per yearAbout JerryJerry is the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started.About the JobWe are seeking an experienced Director, CX Operations & Strategy to lead our customer experience...

Job Title: Salesforce Contact Center ArchitectAbout the Role: We are seeking a highly skilled Salesforce Contact Center Architect to join our team at RIT Solutions, Inc. The ideal candidate will have expertise in designing and implementing Salesforce Contact Centers, 8x8, and Service Cloud solutions.Key Responsibilities: * Design and implement scalable...

Contact Center Transformation LeaderWe are seeking an experienced Contact Center Transformation Leader to join our team at Women Impact Tech. In this role, you will be responsible for leading technical teams in the implementation of NICE CXone solutions, ensuring smooth deployment and integration.Key ResponsibilitiesLead technical teams in designing and...

Premium Health Center is committed to providing compassionate and culturally sensitive healthcare services to the community. We are currently seeking an experienced Healthcare Operations Director to join our team.The ideal candidate will have a strong background in healthcare administration, with a focus on operational efficiency and quality patient care....

Job Title: Director of Quality Improvement and OperationsAbout the Role:We are seeking a highly skilled and experienced professional to join our team as Director of Quality Improvement and Operations at Callen-Lorde Community Health Center.Key Responsibilities:

Job Title: Branch Operations DirectorWe are seeking a highly experienced Branch Operations Director to oversee all branch operations at the New York Institute of Technology. The successful candidate will have a proven track record in supervising and leading teams to achieve operational excellence.Responsibilities:Supervise and manage all branch operations,...

At the Lower Eastside Service Center, we are seeking an accomplished Divisional Director to oversee our clinical department's strategic direction and operational excellence.Main responsibilities include:Developing and implementing clinical strategies that align with the agency's mission and goals, collaborating with Nurse Supervisors and Medical Directors to...

Contact Center Role OverviewAs a member of our contact center team, you will play a critical role in supporting our patients and delivering exceptional customer service. Your primary responsibility will be to answer high volumes of inbound calls, assist patients with inquiries and requests, and schedule patient appointments at multiple locations.Key Skills...

Columbia University In the City of New York is committed to finding a talented professional to serve as the Associate Director of Administration.Estimated Salary: $85,125 per year.Job Type: Full-time, TemporaryHours Per Week: 35Salary Range: $75,000 - $95,000The successful candidate's salary will be determined based on qualifications, experience, education,...

Job SummaryWe are seeking an experienced Clinical Operations Director to oversee the daily operations of our dialysis center. The ideal candidate will have a strong background in clinical nursing, leadership skills, and experience in managing dialysis personnel.ResponsibilitiesPatient Care: Coordinate patient care activities with staff members, from...

Job DescriptionWe are seeking a skilled Cloud Contact Center Software Developer to join our team at Amazon. As a member of our AWS Solutions organization, you will play a critical role in developing and delivering cloud-based contact center solutions that empower businesses to deliver exceptional customer experiences.About the Role:Design, develop, and...

We are seeking a talented Contact Center Architect in Salesforce and 8x8 to lead our team's efforts in designing and delivering world-class contact center solutions. This role requires a high degree of technical expertise, business acumen, and leadership skills.About the PositionThis is a full-time, remote opportunity based in the USA or Canada. The...

As a key member of the HSSConnect team, the Orthopedic Contact Center Specialist will play a critical role in connecting patients with appropriate MD offices based on their condition, insurance, location, availability, and patient preferences.About the RoleThis role requires excellent communication and customer service skills, as well as the ability to work...

About the RoleWe are seeking an experienced professional to serve as the Director of Recreation. As a key member of our team, you will be responsible for managing daily center operations, developing and implementing innovative programs, and fostering strong relationships with community partners and stakeholders.Salary: $67,600 per...

About the RoleThis Front-End Engineer position offers an exciting opportunity to be part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, using modern web, SOA, NoSQL databases, AI, ML, Big Data and more.As a member of our...

Early Childhood Education Director Job OpportunityWe are seeking a qualified Director of Early Childhood Education and Operations to join our team at Kiddie Academy of Williamsburg in Brooklyn, NY.Estimated Annual Salary: $65,000 - $80,000 based on experience and qualifications.About the PositionThis is a full-time role that involves ensuring compliance with...

Position OverviewNew Hope Fertility Center Manhattan is seeking a seasoned Financial Director to lead our financial operations. As a member of our senior leadership team, you will play a critical role in shaping the financial strategy and direction of our organization.About Our Center:We are one of the largest IVF centers in New York, located in beautiful...